To Be or Not to Be . . . – Brand Affiliation in the Hotel Industry
Full text
Related documents
The customers are often able to give their opinions (positive or negative) on sites such as Tripadvisor: hotel managers can rely on them to improve a service that a customer
Purpose: The purpose of this thesis was to get an insight of the hotel industry,
In order to make sure they spoke about topics related to the study, some questions related to the theory had been set up before the interviews, so that the participants could be
In this thesis we investigated the Internet and social media usage for the truck drivers and owners in Bulgaria, Romania, Turkey and Ukraine, with a special focus on
BI will gather data about your guest satisfaction and interests, which can be used to make a few alterations to current products.” Using insights such as guest
The Elite hotel believes that the greatest benefit with internal marketing is more satisfied customers, because if they can motivate and make the employees more committed, they
Also, Slottsvillan considers any service recovery occasion as a golden opportunity to make a good impression with the customer and to create a good image (Grudemark Ågren, personal
Industrial Emissions Directive, supplemented by horizontal legislation (e.g., Framework Directives on Waste and Water, Emissions Trading System, etc) and guidance on operating