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Designing Platform

Emulation

Daniel Rudmark

Daniel Rudmark

This thesis explores organizations subjected to unsanctioned external in-novation activities, where external developers create apps and other com-plementary innovations without consent. While organizations sometimes seek to stop these innovations, I investigate how an organization can uti-lize such product hackers instead. I pay specific attention to understand-ing how external developers go about creatunderstand-ing unsanctioned innovations and how to emulate these external activities when designing digital plat-forms that are open for anyone to use.

The thesis uses empirical material from the Swedish public transport set-ting, an industry that has been marked by unsanctioned innovation. Start-ing in early 2012, I used action design research in collaboration with the Swedish Transport Administration (STA) to emulate self-resourcing and design an open platform. This research resulted in an active production platform that is currently used by both the STA and external third-party developers.

The theoretical contributions from this thesis include design principles for open platforms in situations where an organization’s digital resources are being subjected to self-resourcing. These principles concern both product and process aspects throughout the open platform’s developmental tra-jectory. Also, this thesis presents additional theoretical implications for open platforms, different types of platform emulation, insights on how to manage outlaw innovation, and methodological implications for guided emergence in action design research.

Daniel Rudmark

Department of Applied Information Technology

Division of Informatics

2021 ISBN 978-91-8009-392-7

Designing Platform Emulation

DEPARTMENT OF APPLIED

INFORMATION TECHNOLOGY

DOCTORAL THESIS

DOCTORAL THESIS

IT FACULTY

disp-omslag-daniel-rudmark.indd 1 2021-05-16 22:50:02

Designing Platform

Emulation

Daniel Rudmark

Daniel Rudmark

This thesis explores organizations subjected to unsanctioned external in-novation activities, where external developers create apps and other com-plementary innovations without consent. While organizations sometimes seek to stop these innovations, I investigate how an organization can uti-lize such product hackers instead. I pay specific attention to understand-ing how external developers go about creatunderstand-ing unsanctioned innovations and how to emulate these external activities when designing digital plat-forms that are open for anyone to use.

The thesis uses empirical material from the Swedish public transport set-ting, an industry that has been marked by unsanctioned innovation. Start-ing in early 2012, I used action design research in collaboration with the Swedish Transport Administration (STA) to emulate self-resourcing and design an open platform. This research resulted in an active production platform that is currently used by both the STA and external third-party developers.

The theoretical contributions from this thesis include design principles for open platforms in situations where an organization’s digital resources are being subjected to self-resourcing. These principles concern both product and process aspects throughout the open platform’s developmental tra-jectory. Also, this thesis presents additional theoretical implications for open platforms, different types of platform emulation, insights on how to manage outlaw innovation, and methodological implications for guided emergence in action design research.

Daniel Rudmark

Department of Applied Information Technology

Division of Informatics

2021 ISBN 978-91-8009-392-7

Designing Platform Emulation

DEPARTMENT OF APPLIED

INFORMATION TECHNOLOGY

DOCTORAL THESIS

DOCTORAL THESIS

IT FACULTY

disp-omslag-daniel-rudmark.indd 1 2021-05-16 22:50:02

Designing Platform

Emulation

Daniel Rudmark

Daniel Rudmark

This thesis explores organizations subjected to unsanctioned external in-novation activities, where external developers create apps and other com-plementary innovations without consent. While organizations sometimes seek to stop these innovations, I investigate how an organization can uti-lize such product hackers instead. I pay specific attention to understand-ing how external developers go about creatunderstand-ing unsanctioned innovations and how to emulate these external activities when designing digital plat-forms that are open for anyone to use.

The thesis uses empirical material from the Swedish public transport set-ting, an industry that has been marked by unsanctioned innovation. Start-ing in early 2012, I used action design research in collaboration with the Swedish Transport Administration (STA) to emulate self-resourcing and design an open platform. This research resulted in an active production platform that is currently used by both the STA and external third-party developers.

The theoretical contributions from this thesis include design principles for open platforms in situations where an organization’s digital resources are being subjected to self-resourcing. These principles concern both product and process aspects throughout the open platform’s developmental tra-jectory. Also, this thesis presents additional theoretical implications for open platforms, different types of platform emulation, insights on how to manage outlaw innovation, and methodological implications for guided emergence in action design research.

Daniel Rudmark

Department of Applied Information Technology

Division of Informatics

2021 ISBN 978-91-8009-392-7

Designing Platform Emulation

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