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Medical documentation and patient record systems

Rebecka Janols

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After today…

 You will know what a care process is

 Example from primary care and hospital

 You will know more about medical records

 What it looks like

 Who is documenting

 What kind of information it contains

 How it can be structured

 You will understand some problems with

paper-based and computer-based medical

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Care process and medical documentation

Medical record documentation is an important part of the care process. It is relevant facts,

findings, and observations about an individual's health history including past and present

illnesses, examinations, tests, treatments, and

outcomes.

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The care process in primary care (vårdcentral)

The patient has a problem

Examination and initial diagnosis Meets physician

Calls primary

care, to get advice from the nurse.

The patient is healthy

Referral to specialty care, or treatment at primary care.

Decision about treatment,

start the treatment

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Example:

Hospital (specialty care)

Registration process

 Patient information – administrative and clinical data

 Initial examination – anamnesis and clinical examination

 Decision on care commitment, is the patient at the right care unit.

Diagnostic process

 Actions: tests and examinations

 Make a diagnosis

 Decision about treatment/therapy

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Hospital

Treatment/therapy

 Treatment/therapy plan

 Treatment/therapy actions

 Result?

Discharge process

 Epicrisis, a summing up of a medical case history

 Prognosis

 Re-use documented data

 Follow-up

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A patient´s clinical picture

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What is a patient record?

What is a patient record?

Patient record is a systematic documentation of a patient's medical history and care

It contains:

 Administrative data

 Anamnesis

 Status

 Diagnostic actions,

 test result, x-ray

 Diagnosis

 Therapy plan

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Patient records

Goal

 Collect relevant data for supporting

– treatment

– decision making – evaluation

– quality making – research

– education

 Better quality of the care process

 Unbroken care process

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Who document?

 There are legal regulations for some care providers to document.

 Physicians – long documentation history

 Nurses

 Allied Health Personnel

 Psychologist

 Physiotherapist

 Welfare officer

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Structure of patient records

 Time-oriented medical record

 Problem-oriented medical record with SOAP structure.

 Subjective

 Objective

 Assessment

 Plan

 Source-oriented medical record

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Paper-based patient record

Negative

 It can only be at one place at one time

 Missing medical records

 Unstructured

 Hard to read

 Hard to get a good overview

 Many different records

 Quality assurance is difficult

 Hard to archive

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Hard to archive…

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Computer-based patient record

 Often used in primary care, less used at hospitals.

 Are the care providers satisfied?

 Bad human-computer interaction (low usability)

 The computer is not working

 Slow computer programs

 Different care providers have different needs

 Bad authorization systems

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Multiple computer systems

 There are multiple systems for primary care and the whole care process. But

there are only 5 big systems for the whole care process in Sweden:

 TakeCare (Profdoc)

 Cambio Cosmic (Cambio)

 Melior (Siemens)

 VAS (Norrbottens läns landsting)

 BMS Cross (SysTeam)

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Example: Cambio COSMIC

Concept: One patient – One medical record

 Clinical care support

 Care documentation

 Order management (e.g radiology, lab, consultations….)

 E-prescription

 Birth, Craft (surgery), Emergency, Link

 Patient administration system (PAS)

 Resource planning

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Problems with computer- based patient records

 User interface

 Safety

 Terminology

 Communication

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Problem 1: User interface

 Overview of information

 Different type of information should be

presented: text, numbers, images, voice

 Different ways for data input:

 Free text

 Structured

 Voice

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The patient card

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My master thesis

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Health issue patient overview

Alla HP Alla kontakter Visa

Diabetes 2003 -11 -03 HP 2 2003 -01 -03

Vårdgivare :

2005 -12 -03 Anna Ericsson (Läkare ), besök 2005 -11 -04 Anna Ericsson (Läkare ), telefon 2004 -10 -05 Karin EK (Distriktssköterska ), besök Aktuella mediciner : namn på mediciner (datum ) Tidigare mediciner : namn (start -slutdatum )

HP 3 2003 -11 -24

HP (990703 -040804 ) Tidigare Hälsoproblem

HP (start och slutdatum )

Aktuella Hälsoproblem (4 av 15 )

HP 4 2004 -11 -03

Skapa HP öppna

Patient info Livsstil :

Alkohol : Tobak : Motion : Matvanor :

Viktigt : Mediciner : Allergier :

Sjukskrivning : from -tom

Aktuella Remisser

Förnamn efternamn Adress

Telefonnr : Husläkare : Vårdcentral :

Hälsoproblems patientöversikt

Planerade kontakter (1 av 5)

(Senaste besöket visas först ) 2006 -10 -12

Distriktssköterska Anton Ek Text ...

2005 -11 -17

Distriktssköterska Anton Ek

Osv…

Husläkare Karin Anderssons journal

071029 Göra den årliga hälsoundersökningen 070505

Diabetes kontroll , värdena såg bra ut .

Min journal Alla journaler (visar de senaste )

Aktuella läkemedel (3 av 5) Nu

-2005 -12 -03 Anna Ericsson (Läkare ), besök

-

-- - -

Remiss till : Från : Knutet till HP 1 remisstext

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Health issue overview

Patientinformation

Alla vårdgivare Alla kontakter Visa

Vy för specifikt Hälsoproblem

Min ”att göra lista”

Min journal

Här står en sammanfattning från patientens förra besök hos mig ...

...

...

...

...

Filtrera Alla kontakter

Kategorier Journal

INFO om hälsoproblemet

Vårdplanering

Remisser : Röntgen :

Labbprover :

Sök vårdplanering

Beställ röntgen

Beställ prover

Skriv remiss Förnamn efternamn

Adress Telefonnr : Husläkare : Sjukskriven : Färdtjänst :

Livsstil : rökn ,alkohol , motion etx Mediciner :

Allergier :

Text

Text

Text 1.

2.

3.

4.

etc Nu

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Problem 2: Safety

 Secrecy

 Accessibility

 Correctness

 Traceability

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Problem 3: Terminology

 Confusion about the meaning of words.

 Different words for the same thing

 Same word for different things

 Free text

 Different terminology between different

roles.

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Anamnesis and status

Anamnesis:

Physician: patient history in health care Nurse: information about the patient

before the patient comes to the care

Status:

Physician: objective findings

Nurse: how the patient feels today

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Coding and Classification

 The structure and level of details of the

classification system depend on it’s purpose.

 Many different coding and classification.

 ICD 10: Diseases and Related Health Problems

ICF: International Classification of Functioning, Disability and Health

 Planning patient care

 SNOMED-CT: Complete medical terminology

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Problem 4: Communication

 Information in many systems

 Different architecture

 Different information structure

 Integration & interoperability

 Technical interoperability

 Semantic interoperability

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Trends….

 NPÖ – national patient overview

 European patient overview

 Medical account so the patient can get

access to her own medical record.

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Summary

 Patient records is a systematic documentation of a patient's medical history and care.

 Physician, nurse, psychologist, physiotherapist, welfare officer have to document.

 The medical record can be time,-problem,- source oriented.

 The patients’ way through the health care is called care process.

 The problem with the computer based medical

records are: User interface, Safety, Terminology,

Communication.

References

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