Sweden
Contracts Act (sw. lag (1915:218) om avtal och andra rättshandlingar på förmögenhetsrät-
tens område)
Act on Arbitators (sw. lag (1929:145) om skiljemän)
Code on Foreign Arbitration Agreements and Arbitral Awards (sw. lag (1929:147) om
utländska skiljeavtal och skiljedomar)
Code of Judicial Procedure (sw. Rättegångsbalk (1942:740))
Small Claims Act (sw. lag (1974:8) om rättegången i tvistemål om mindre värden) Instruction of Government (sw. kungörelse (1974:152) om beslutad ny regeringsform) Regulation on fees in the General Courts (sw. förordning (1987:452) om avgifter vid de
allmänna domstolarna)
Consumer Sales Act (sw. Konsumentköplag (1990:932))
Consumer Contracts Act (sw. lag (1994:1512) om avtalsvillkor i konsumentförhållanden) Legal Aid Act (sw. Rättshjälpslag (1996:1619))
Arbitration Act (sw. lag (1999:116) om skiljeförfarande)
Act on Electronic Commerce (sw. lag (SFS 2002:562) om elektronisk handel och andra i-
nformationssamhällets tjänster)
Act on Group Action (sw. lag (2002:599) om grupprättegång)
Instruction for the Complaints Board (sw. förordning (2007:1041) med instruktion för
Allmänna reklamationsnämnden)
Act on European Small Claims Procedure (sw. lag (2008:1038) om europeiskt småmåls-
förfarande)
Social Insurance Code (sw. Socialförsäkringsbalk (2010:110))
The Swedish Consumer Agency Statute Book (Konsumentverkets författnings-
samling)
KOVFS 2009:1. Allmänna reklamationsnämndens föreskrifter om konsumenttvister som inte prövas av nämnden.
EU Regulations
Regulation (EC) 861/2007 of the European Parliament and of the Council of 11 July 2007 establishing a European Small Claims Procedure. Cit.: EU Small Claims Regulation. Regulation (EC) No 1393/2007 of the European Parliament and of the Council of 13
November 2007 on the service in the Member States of judicial and extrajudicial documents in civil or commercial matters (service of documents).
Regulation (EC) No 593/2008 of the European Parliament and of the Council of 17 June 2008 on the law applicable to contractual obligations.
Charter of Fundamental Rights of the European Union, 2010 O.J. C 83/02. Cit.: Charter of Rights.
Regulation (EU) No 1215/2012 of the European Parliament and of the Council of 12
December 2012 on jurisdiction and the recognition and enforcement of judgments in civil and commercial matters.
Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (ODR Regulation).
EU Directives
Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts. Cit.: Unfair Terms Directive.
Council Directive 2002/8/EC of 27 January 2003 to improve access to justice in cross-border disputes by establishing minimum common rules relating to legal aid for such disputes. Directive 2008/52/EC of the European Parliament and of the Council of 21 May 2008 on
certain aspects of mediation in civil and commercial matters.
Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013 on alternative dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC. Cit.: Consumer ADR Directive.
Conventions and UN Documents
United Nations General Assembly, Universal Declaration of Human Rights, 10 December 1948, 217 A (III). Cit.: Universal Declaration of Human Rights.
United Nations, Convention on the Recognition and Enforcement of Foreign Arbitral Awards, New York, 1958. Cit.: New York Convention.
United Nations General Assembly Resolution 61/33, Model Law on International Commer-
cial Arbitration, 1985, With amendments as adopted in 2006.
Council of Europe, European Convention for the Protection of Human Rights and Fundamen-
tal Freedoms, as amended by Protocols Nos. 11 and 14, 1950. Cit.: ECHR.
Preparatory works
Sweden
Government Bills (Propositioner)
Kungl. Maj:ts proposition nr 87 år 1973 med förslag till lag om rättegången i tvistemål om mindre värden, m.m. Cit. Prop. 1973:87.
Regeringens proposition 1975/76:81 med förslag om ändring i lagen (1915:218) om avtal och andra rättshandlingar på förmögenhetsrättens område, m.m. Cit.: Prop 1975/76:81.
Regeringens proposition 1998/99:35 Ny lag om skiljeförfarande. Cit.: Prop. 1998/99:35.
Government Official Reports (Betänkanden)
SOU 1974:83. Generalklausul i förmögenhetsrätten. SOU 1978:40. Tvistlösning på konsumentområdet. SOU 1982:26. Översyn av rättegångsbalken. SOU 1994:81. Ny lag om skiljeförfarande. SOU 1995:65. Näringslivets tvistlösning. SOU 2007:26. Alternativ tvistlösning.
SOU 2014:47. Förbättrad tvistlösning på konsumentområdet – ny EU-lagstiftning och en översyn av det svenska systemet.
SOU 2015:37. Översyn av lagen om skiljeförfarande.
Legislative History (NJA II)
NJA II 1943 p. 611 f.
UN Travaux préparatoires
UNCITRAL Commission
Report of UNCITRAL, 43rd session, A/CN.9/706 - Possible future work on online dispute
Report of UNCITRAL, 46th session, A/CN.9/762, Report of Working Group III (Online
Dispute Resolution) on the work of its twenty-sixth session, 19 November 2012.
Report of UNCITRAL, 48th session, A/CN.9/833 - Report of Working Group III (Online
Dispute Resolution) on the work of its thirty-first session, 3 March 2015.
Working Group III (Online Dispute Resolution)
Report of UNCITRAL Working Group III (Online Dispute Resolution), 25th session, A/CN9/WG III/WP.112 Note by the Secretariat, 28 February 2012.
Report of UNCITRAL Working Group III (Online Dispute Resolution), 31st session, A/CN.9/WG.III/WP.133 Note by the Secretariat, 29 November 2014.
Books and Articles
Agell, Anders, Rationalitet och värderingar i rättsvetenskapen, SvJT, 2002, pp. 243-60. Cit.: Agell.
Andersson, Torbjörn, Rättsskyddsprincipen – EG-rätt och nationell sanktions- och
processrätt ur ett svenskt civilprocessuellt perspektiv, Iustus Förlag AB, Uppsala, 1997.
Cit.: Andersson.
Aslam, Mohammed A., B-2-C Pre-Dispute Arbitration Clauses, E-Commerce Trust
Construction and Jenga: ”Keeping Every Cog and Wheel”, Masaryk University Journal of
Law and Technology, 2013. Cit.: Aslam.
Bernitz, Ulf et al. (eds.), Finna Rätt : juristens källmaterial och arbetsmetoder, 13 ed., Norsteds Juridik AB, Stockholm, 2014. Cit.: Bernitz.
Born, Gary B., International Commercial Arbitration, 2 ed., Kluwer Law International, Alphen aan den Rijn, 2014. Cit.: Born.
Del Duca, Louis, Rule, Colin, & Loebl, Zbynek, Facilitating Expansion of Cross-Border E-
Commerce – Developing a Global Online Dispute Resolution System (Lessons Derived from Existing ODR Systems – Work of the United Nations Commission on International Trade Law), 1 Penn. St. J.L. & Int'l Aff. 59, 2012. Cit.: Del Duca, Rule & Zbynek.
Cappelletti, Mauro & Garth, Bryant, Access to Justice, Vol. 1, Book 1, Alphen aan den Rijn, Sijthoff/Noordhoff, Milano. Cit.: Cappelletti & Garth.
Danelius, Hans, Mänskliga rättigheter i europeisk praxis : en kommentar till Europa-
konventionen om de mänskliga rättigheterna, 4 ed., Norstedts Juridik AB, Stockholm,
Ekelöf, Per Olof & Edelstam, Henrik, Rättegång häfte 1, 8 ed., Norstedts Juridik AB, Stockholm, 2002. Cit.: Ekelöf & Edelstam.
Eisenberg, Theodore, Miller, Geoffrey P. & Sherwin, Emily, Arbitration’s Summer Soldiers:
An Empirical Study of Arbitration Clauses in Consumer and Nonconsumer Contracts,
University of Michigan Journal of Law Reform, vol. 41, no. 4, 2008. Cit.: Eisenberg, Miller & Sherwin.
Francioni, Francesco, Access to Justice as a Human Right, Oxford University Press, Oxford, 2007. Cit.: Francioni.
Galanter, Marc, Why the ”Haves” Come out Ahead: Speculations on the Limits of Legal
Change, Law & Society Review, Vol. 9, No. 1, Litigation and Dispute Processing: Part
One, 1974. Cit.: Galanter.
Graf, Berndt U., Appleton, Arthur E., ECJ Case C 40/08 Asturcom – EU Unfair Terms Law
Confirmed as a Matter of Public Policy, ASA Bulletin, volume 28, no. 2, 2010. Cit.: Graf
& Appleton.
van der Herik, Jan & Dimov, Daniel, Towards Crowdsourced Online Dispute Resolution, Journal of International Commercial Law and Technology, Vol. 7, Issue 2, 2012, pp. 99- 111. Cit.: van der Henk & Dimov.
Hellner, Jan, The Consumer’s Access to Justice in Sweden, Rabels Zeitschrift für
ausländisches und internationales Privatrecht, 1976, Band 40, pp. 727-749. Cit.: Hellner. Heuman, Lars, Reklamationsnämnder och försäkringsnämnder, Norstedts Juridik AB,
Stockholm, 1980. Cit.: Heuman, Reklamationsnämnder.
Heuman, Lars, Skiljemannarätt, Norstedts Juridik AB, Stockholm, 1999. Cit.: Heuman,
Skiljemannarätt.
Heuman, Lars, Arbitration Law of Sweden: practice and procedure, Jure AB, Stockholm, 2011. Cit.: Heuman, Arbitration Law.
Hällströmer, Erik, Konsumentprocess om mindre värden – en omöjlighet?, Degree project in procedural law, Department of Law, Uppsala University, 2004. Cit.: Hällströmer.
Hobér, Kaj, Extinctive prescription and applicable law in interstate arbitration, Iustus Förlag AB, Uppsala, 2001. Cit.: Hobér, Extinctive prescription and applicable law.
Hobér, Kaj, International Commercial Arbitration in Sweden, Oxford University Press, Oxford, 2011. Cit.: Hobér, International Commercial Arbitration.
Howells, Geraint G. & Weatherill, Stephen, Consumer Protection Law, 2 ed., Ashgate Publishing Limited, Aldershot, 2005. Cit.: Howells & Weatherill.
Hörnle, Julia, Encouraging Online Dispute Resolution in the EU and Beyond‐ Keeping Costs
Low or Standards High?, Queen Mary School of Law Legal Studies Research Paper No.
122, 2012. Cit.: Hörnle.
Kaufmann-Kohler, Gabrielle & Schultz, Thomas, Online Dispute Resolution: Challenges for
Contemporary Justice, Kluwer Law International, 2004. Cit.: Kaufmann-Kohler &
Schultz.
Kleineman, Jan, Rättsdogmatisk metod, Korling, Fredric & Zamboni, Mauro (red.), Juridisk metodlära, Studentlitteratur, Lund, 2013. Cit.: Kleineman.
Kvart, Johan & Olsson, Bengt, Tvistlösning genom skiljeförfarande, 2 ed., Norstedts Juridik AB, Stockholm, 2007. Cit.: Kvart & Olsson.
Lehrberg, Bert, Praktisk juridisk metod, 8 ed., Iusté, Uppsala, 2015. Cit.: Lehrberg.
Lihné, Nils Börje, Rättegången i tvistemål om mindre värden, 3 ed., Studentlitteratur, Lund, 1984. Cit.: Lihné.
Lindblom, Ingalill, Hur hänvisar jag till domen? – Om det nya sättet att hänvisa till EU-
domstolens rättsfall, ERT, 2014, pp. 505-14. Cit.: Lindblom.
Lindblom, Per Henrik, Konsumentmål: en rapport och två utredningar om konsumenters
processuella rättsskydd, Norstedts Juridik AB, Stockholm, 1985. Cit.: Lindblom, Konsumentmål.
Lindblom, Per Henrik, Progressiv process: spridda uppsatser om domstolsprocessen och
samhällsutvecklingen, Iustus Förlag AB, Uppsala, 2000. Cit.: Lindblom, Progressiv process.
Lindblom, Per Henrik, ADR – opium för rättsväsendet? Synpunkter på alternativ tvistlösning
och valfri civilprocess, SvJT, 2006, pp. 101-30. Cit.: Lindblom, ADR.
Lindell, Bengt, Alternativ tvistlösning, Iustus Förlag AB, Uppsala, 2000. Cit..: Lindell,
Alternativ tvistlösning.
Lindell, Bengt, Alternativ rättskipning eller alternativ till rättskipning?, Iustus Förlag AB, Uppsala, 2006. Cit. Lindell, Alternativ rättskipning.
Lindell, Bengt, Civilprocessen: rättegång samt skiljeförfarande och medling, 3 ed., Iustus Förlag AB, Uppsala, 2012. Cit.: Lindell, Civilprocessen.
Lindskog, Stefan, Skiljeförfarande: en kommentar, 2., [rev.] ed., Norstedts Juridik, Stockholm, 2012. Cit.: Lindskog.
Linton, Marie, Konsumentens skydd i handeln över landsgränserna, Iustus Förlag AB, Uppsala, 2013. Cit.: Linton.
Madsen, Finn, Skiljeförfarande i Sverige: en kommentar till lagen (1999:116) om skilje-
förfarande och till reglerna för Stockholms handelskammares skiljedomsinstitut, 2 ed., Jure
AB, Stockholm, 2009. Cit.: Madsen, Skiljeförfarande.
Madsen, Finn, Commercial Arbitration in Sweden, 3 ed., Oxford University Press, New York, 2007. Cit. Madsen, Commercial Arbitration.
Micklitz, Hans-W., Reich, Norbert & Rott, Peter, Understanding EU Consumer LawI, Intersentia Ltd, Antwerp, 2009. Cit.: Micklitz, Reich & Rott.
Olsen, Lena, Rättsvetenskapliga perspektiv, SvJT, 2014, pp. 105-45. Cit.: Olsen. Piers, Maud, Consumer Arbitration in the EU: A Forced Marriage with Incompatible
Expectations, Journal of International Dispute Settlement, Vol. 2, No. 1, 2011. Cit.: Piers.
Rule, Colin & Friedberg, Larry, The Appropriate Role of Dispute Resolution in Building Trust
Online, Journal of Artificial Intelligence and Law Vol. 13. Issue 2, 2005, pp. 193-205. Cit.:
Rule & Friedberg.
Sandgren, Claes, Är rättsdogmatiken dogmatisk?, Tidsskrift for Rettsvitenskap 04-05, 2005, pp. 649-56. Cit.: Sandgren.
Shah, Aashit, Using ADR to Solve Online Disputes, 10 Rich. J.L. & Tech. 25, 2004. Cit.: Shah.
Westberg, Peter, Från statlig till privat rättskipning – Reflexioner över frågan om avsägelse
av rätten till domstolsprövning, Regner, Göra, Eliason, Marianne & Vogel, Hans-Heinrich
(red.), Festskrift till Hans Ragnemalm, Juristförlaget i Lund, Lund, 2005, pp. 347-364. Cit.: Westberg.
Wrbka, Stefan, European Consumer Access to Justice Revisited, Cambridge University Press, Cambridge, 2014. Cit.: Wrbka.
Table of Cases
Sweden
The Supreme Court (Högsta Domstolen)
NJA 1981 p. 700 NJA 1981 C 57 NJA 1982 p. 800 NJA 1982 p. 853 NJA 1983 p. 510 NJA 1986 p. 388
The Labour Court (Arbetsdomstolen)
AD 1987 no. 165 AD 1988 no. 95 and 96 AD 1994 no. 111 AD 1996 no. 61 AD 2002 no. 72 AD 2005 no. 79EU Court of Justice
Eco Swiss/Benetton (C-126/97, EU:C:1999:269).
Commission/Kingdom of Sweden (C-478/99, EU:C:2002:281) Claro/Móvil (C-168/05, EU:C:2006:675).
Asturcom Telecomunicaciones SL/Cristina Rodríguez Nogueira (C-40/08, EU:C:2009:615).
European Court of Human Rights
Le Compte, Van Leuven and de Meyere v. Belgium, 23 June 1981, no. 6878:75; 7238/75. Deweer v. Belgium, 27 February 1980, no. 6903/75.
Suovaniemi and others v. Finland, 23 February 1999, no. 31737/96.
Reports and recommendations
Council of Europe, Recommendation No. R (81) 7, on measures facilitating access to justice, 1981.
European Commission, Recommendation (98/257/EC) of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes. European Commission, Recommendation (2001/310/EC) of 4 April 2001 on the principles for
out-of-court bodies involved in the consensual resolution of consumer disputes.
European Commission, Consultation Paper, On the Use of Alternative Dispute Resolution as
a Means to Resolve Disputes Related to Commercial Transactions and Practices in the European Union, 2011.
European Commission, Flash Eurobarometer 358, Consumer attitudes towards cross-border
Report from the European Commission to the European Parliament, the Council and the European Economic and Social Committee on the application of Regulation (EC) No 861/2007 of the European Parliament and of the Council establishing a European Small Claims Procedure, 19 November 2013, COM(2013) 795 FINAL. Cit.: COM(2013) 795. European Consumer Centres Network, European Small Claims Procedure Report,
September, 2012. Cit..: ECC-Net, European Small Claim Procedure Report.
European Union Agency for Fundamental Rights, Access to Justice in Europe: An Overview
of Challenges and Opportunities, report, 2010, available at
<fra.europa.eu/sites/default/files/fra_uploads/1520-report-access-to-justice_EN.pdf> (retrieved on May 21, 2015). Cit.: EU Agency for Fundamental Rights, Access to Justice
Report.
Internet sources
Singatories to the New York Convention, available at
https://treaties.un.org/pages/ViewDetails.aspx?src=TREATY&mtdsg_no=XXII- 1&chapter=22&lang=en (retrieved on May 21, 2015).
Jurisdictions which have adopted legislation based on the UNCITRAL Model Law, available at http://www.uncitral.org/uncitral/en/uncitral_texts/arbitration/_arbitration_status.html (retrieved on May 21, 2015).
Råd & Rön, Svarta listan, available at http://www.radron.se/svarta-listan (retrieved on May 22, 2015).
Econsumer, cross-border consumer complaints, available at www.econsumer.gov (retrieved on May 22, 2015).
ICDR Manufacturer/Supplier Online Dispute Resolution Program, Frequently Asked Questions, available at https://www.icdr.org/icdr/faces/icdrservices/msodr (retrieved on May 22, 2015).
Swiftcourt Arbitration Rules, available at http://swiftcourt.se/site/page?view=rules (retrieved May 24, 2015).
eQuibbly Arbitration Rules, available at https://www.equibbly.com/arbitration_rules (retrieved May 24, 2015).
The European Car Rental Conciliation Service, available at
www.leaseurope.org/index.php?page=consumer-redress-service (retrieved on May 15, 2015).
Other
Härifrån till framtiden – detaljhandeln i Sverige 2025, AB Handels Utredningsinstitut, 2010.
Cit.: Härifrån till framtiden.
E-barometern 2014 årsrapport, PostNord, Svensk Digital Handel & HUI Research, 2014,
available at http://www.hui.se/statistik-rapporter/index-och-barometrar/e-barometern (retrieved on May 21, 2015). Cit.: E-barometern 2014.