Förslag på framtida forskning

Eftersom själva implementationen av den nya processhanteringen kommer att ske när examensarbetet redan är färdigställt kommer vi inte ha tiden att testa och validera riktlinjernas påverkan inom verkliga fall. Därför föreslås till framtida forskning att testa och validera de framtagna riktlinjerna för en implementation av RPA i andra kontexter, men också jämföra resultatet av en implementation av RPA som följer riktlinjer och utan. Fungerar riktlinjerna utan några problem kan riktlinjerna utforskas inom andra områden av automatiserade lösningar som till exempel AI eller ML. Det som behöver tolkas annorlunda vid ett sådant testfall skulle vara underrubriken “Vad är RPA” i “Utbilda anställda” till respektive automatiseringslösning.

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