Förslag till framtida forskning

I detta kapitel redogörs förslag på alternativ till en framtida studie

Ett förslag som kan vara intressant att undersöka för en framtida studie är att försöka inkludera ett högre antal banker i undersökningen för att se i vilken utsträckning resultatet skulle skilja sig i jämförelse med denna forskning. Det hade även varit intressant att se hur resultatet hade blivit om ytterligare variabler lades till som exempelvis hur vanligt det är att personer använder sig av digitala vägar för att utföra sina bankärende.

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