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Yusof, M M and Aziz, K A (2015), “Evaluation of Organizational Readiness in Information Systems Adoption: A Case Study”, Asia-Pacific Journal of Information Technology and Muntliga källor Hans Gerden, SAP-konsult B, dåvarande: CGI, Karlstad, Personlig intervju 2019-04-11. Jessica Palmeklev, SAP-konsult A, CGI, Karlstad, sonderande telefonintervju 2019-02-19, personlig intervju 2019-04-04. Stefan Andersson, IT-chef, SSAB, Karlstad, telefonintervju, 2019-05-02. Stefan Elfström, Reklamationskoordinator B, SSAB, Karlstad, Skypeintervju 2019-04-29. Sven-Erik Örtlund, Reklamationskoordinator A, SSAB, Karlstad, Skypeintervju 2019-04-29. Bilagor In document Mänskliga och sociala framgångsfaktorer för att uppnå en positiv förändringsprocess vid införande av affärssystem (Page 58-63)
