Studien hade till syfte att öka förståelsen kring intressentdialoger inom ansvar- och hållbarhetsfrågor och ge en inblick i vad som diskuteras i dialogen mellan ett vinstdrivande företag och en NGO. För att kunna föra ett mer generellt resonemang kring vilka frågor som diskuteras så skulle mer empirisk data krävas. Ett sätt att få en djupare inblick i dialoger är om möjligheten ges att observera dialoger på plats. Istället för som i denna studie som fått händelseförloppet återberättat av parterna. Givetvis finns det sekretessbegränsningar i att observera dessa typer av dialoger och långt ifrån alla organisationer skulle tillåta en tredje parts observation. Intressentdialoger går att följa tillbaka i tiden och det vore därför intressant att få ett historiskt perspektiv på hur intressentdialogerna har förändrats genom tiderna.
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