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7.1 Tryckt material

Benndorf, Hans. Marknadsföring och planering och samordning mellan företag i industriella system. Stockholm: EFI, 1987

Blankenburg, Desirée, Eriksson, Kent, Johansson, Jan. Creating Value through Mutual Commitment to Business Network Relationships. Strategic Management Journal. Vol 20, issue 5 (1999) s. 479-481.

http://onlinelibrary.wiley.com/doi/10.1002/(SICI)10970266(199905)20:5%3C467::AI D-SMJ38%3E3.0.CO;2-J/abstract (Hämtad 2011-03-30)

Czipura, Christian, Jolly, Dominique R. Global airline alliances: sparking profitability for a troubled industry. Journal of business strategy. Vol 28, issue 2 (2007) s. 61.

http://www.emeraldinsight.com/journals.htm?articleid=1595429 (Hämtad 2011-05-09)

Denscombe, Martyn. Forskningshandboken. 2:1. Lund: Studentlitteratur, 2009

Evans, Nigel. Collaborative strategy: an analysis of the changing world of international airline alliances. Tourism Management. Vol 22, issue 3 (2001) kap. 4.

http://www.sciencedirect.com/science/article/pii/S0261517701000243 (Hämtad 2011-12-05)

Fan, Terence, Vigeant-Langlois, Laurence, Geissler, Christine, Bosler, Björn, Wilmking, Jan. Evolution of global airline strategic alliance and consolidation in the twenty-first century. Journal of Air Transport Management. Vol 7, issue 6 (2001) kap.2, 4 & 8.

http://www.sciencedirect.com/science/article/pii/S0969699701000278 (Hämtad 2011-05-11)

Grönroos, Christian. Service management och marknadsföring. 2:1. Malmö: Liber AB, 2008

Grönroos, Christian, Rubinstein, Dan. Totalkommunikation- analys och planering av företags marknadskommunikation. Malmö: Liber förlag, 1986

Gulati, Ranjay, Nohria, Nitin, Zaheer, Akbar. Source Strategic networks. Strategic Management Journal. Vol 21, issue 3 (2000) s. 203-204.

http://gatton.uky.edu/Faculty/ferrier/Gulati%20Nohria%20and%20Zaheer%202000.p df (Hämtad 2011-03-30)

Gummesson, Evert. Relationsmarknadsföring: Från 4P till 30R. 3:1. Malmö: Liber ekonomi, 2002

33 Hammarkvist, Karl-Olof, Håkansson, Håkan, Mattson, Lars-Gunnar. Marknadsföring för konkurrenskraft. Malmö: Liber förlag, 1982

Iatrou, Kostas, Alamdari, Fariba. The empirical analysis of the impact of alliances on airline operations. Journal of Air Transport Management. Vol 11, issue 3 (2005) Kap 1.

http://www.sciencedirect.com/science/article/pii/S0969699704000511 (Hämtad 2011-05-11)

Johannessen, Asbjørn, Tufte, Per-Arne. Introduktion till samhällsvetenskaplig metod.

1:3. Malmö: Liber AB, 2003

Kleymann, Birgit, Seristö, Hannu. Maneging Strategic Airline Alliances. England:

Ashgate Publishing Limited. 2004

Normann, Richard, Ramírez, Rafael. Den nya affärslogiken. Malmö: Liber- Hermods förlag, 1994

Svensson, Lennart, Jakobsson, Erik, Åberg, Carina. Utvecklingskraften i nätverk- om lärande mellan företag. Stockholm: Santérus förlag, 2001

Tiernan, Siobhan, Rhoades, Dawna, Waguespack, Blaise. Airline alliance service quality performance, Journal of Air Transport Management.Vol14, issue 2 (2008) s.

99.

http://www.sciencedirect.com/science/article/pii/S0969699708000173 (Hämtad 2011-05-12)

Wikström, Solveig, Lundkvist, Anders, Beckerus, Åke. Det interaktiva företaget.

Stockholm: Svenska förlaget, 1998 7.2 Hemsidor

Adria Airways. Adria-Code share flights.

http://www.adria.si/en/article.cp2?cid=9FC5B9C6-D731-A078-8156-ED2C5040E1EA&linkid=top-article (Hämtad 2011-05-17)

http://www.adria.si/en/article.cp2?cid=AAEA5EEE-76E5-6AAF-90EB-1BD34DAA3733&linkid=top-article (Hämtad 2011-05-17)

Aegean Airlines. Aegean Airlines-Lufthansa.

http://en.aegeanair.com/all-about-us/partners-alliances/partner-airlines/lufthansa/

(Hämtad 2011-05-17)

http://en.aegeanair.com/all-about-us/star-alliance/star-alliance-benefits/(Hämtad 2011-05-17)

34 Air Canada. Air Canada-Codeshare flights.

http://www.aircanada.com/en/travelinfo/airport/codeshare.html (Hämtad 2001-05-17) ANA. ANA-Star

Alliacenetwork.http://www.ana.co.jp/wws/japan/e/asw_common/star/intro/index.html (Hämtad 2011-05-17)

Asiana Airlines. Asiana Airlines-Code share Partners.

http://eu.flyasiana.com/Global/EU/en/homepage?fid=ABOUT13200 (Hämtad 2011-05-17)

Blue1. Star Alliance medlem.

http://www.blue1.com/sv/se/Om-oss/Star-Alliance/ (Hämtad 2011-05-17) BMI. BMI-About us.

http://www.flybmi.com/bmi/en-gb/about-us/about-bmi/about-bmi.aspx(Hämtad 2011-05-17)

Brussels Airlines.

http://www.brusselsairlines.com/en_se/ (Hämtad 2011-05-17) Continental Airline. Alliances.

http://www.continental.com/web/enUS/content/company/alliance/default.aspx?SID=6 F5FD5C2F7624BD0A34DEBEA92B83CF8. (Hämtad 2011-05-17)

Croatia Airlines. Airline Partner.

http://www.croatiaairlines.com/en/partners/airlinepartners/tabid/195/Default.aspx (Hämtad 2011-05-17)

Egyptair. Egyptair- Membership privileges.

http://www.egyptairplus.com/CraneJSP/privileges.html (Hämtad 2011-05-18) LOT. Star Alliance.

http://www.lot.com/web/lot/star-alliance (Hämtad 2011-05-18) Lufthansa. Lufthansa-Our alliances and cooperations.

http://www.lufthansa.com/se/en/Our-alliances-and-cooperations (Hämtad 2011-05-18)

Singapore Airlines.

http://www.singaporeair.com/en_UK/about-us/psh-codeshare-psh/psh-partners/

Star Alliance. Star Alliance-About.

http://www.staralliance.com/en/about/ (Hämtad 2011-05-09)

35 Star Alliance. South African Airways.

http://www.staralliance.com/en/about/airlines/south-african-airways/ (Hämtad 2011-05-18)

Star Alliance. Spanair.

http://www.staralliance.com/en/about/airlines/spanair/ (Hämtad 2011-05-18) Star Alliance. Star Alliance- Organisation.

http://www.staralliance.com/en/about/organisation/ (Hämtad 2011-05-09) Star Alliance. Star Alliance- Organisation and Career.

http://www.staralliance.com/en/about/organisation/careers/ (Hämtad 2011-05-09) Star Alliance. Thai.

http://www.staralliance.com/en/about/airlines/thai/ (Hämtad 2011-05-18) Star Alliance. Turkish Airlines.

http://www.staralliance.com/en/about/airlines/turkish-airlines/ (Hämtad 2011-05-18) Star Alliance. United.

http://www.staralliance.com/en/about/airlines/united/ (Hämtad 2011-05-18) Swiss. Swiss Business Direct.

http://www.swiss.com/web/EN/about_swiss/companies/Pages/business_direct.aspx (Hämtad 2011-05-18)

TAM. TAM- Alliances.

http://www.tam.com.br/b2c/vgn/v/index.jsp?vgnextoid=b3691e3780513210VgnVCM 1000000b61990aRCRD (Hämtad 2011-05-18)

TAP. TAP- Our company.

http://www.flytap.com/Info/en/ABOUTTAP/OurCompany/StarAlliance (Hämtad 2011-05-18)

US Airways. Star Alliance network.

http://www.usairways.com/en-US/aboutus/alliances/default.html (Hämtad 2011-05-18)

7.3 Årsredovisningar Årsredovisning. SAS. 1996.

http://www.sasgroup.net/SASGROUP_IR/CMSForeignContent/1996eng_2.pdf (Hämtad 2011-03-30)

36 Årsredovisning. SAS. 1997.

http://www.sasgroup.net/SASGROUP_IR/CMSForeignContent/1997se.pdf (Hämtad 2011-03-30)

Årsredovisning. SAS. 1998.

http://www.sasgroup.net/SASGROUP_IR/CMSForeignContent/1998se.pdf (Hämtad 2011-03-30)

Årsredovisning. SAS. 1999.

http://www.sasgroup.net/SASGROUP_IR/CMSForeignContent/1999se.pdf (Hämtad 2011-03-30)

Årsredovisning. Air China. 2008.

2.http://www.airchina.com.cn/AboutAirChina/AirChinaNews/InvestorRelations/Annu alInterimReport/images/2008/12/12/10242.pdf (Hämtad 2011-03-30)

Årsredovisning. Air China. 2008.

http://www.airchina.com.cn/AboutAirChina/AirChinaNews/InvestorRelations/Annual InterimReport/images/2008/12/12/10242.pdf (Hämtad 2008-03-30)

7.4 Personlig kommunikation

Informant 1: Ingnäs, Ulf. Director Corporate Partners, SAS. Intervju 2011-04-14 Informant 2: Häggström, Lennart, Business Development Manager, Air China.

Intervju 2011-04-27

Informant 3-18: Incheckningspersonal på SAS, Arlanda flygplats, enskilda intervjuer 2011-05-22

Informant 19, 20: Representanter för Air China, Arlanda flygplats, enskilda intervjuer 2011-05-19

Informant 21, 22: Representanter för Turkish Airlines, Arlanda flygplats, enskilda intervjuer 2011-05-22

Informant 23, 24: Representanter för Swiss Airlines, Arlanda flygplats, enskilda intervjuer 2011-05-22

7.5 Broschyr

SAS broschyr, Star Alliance Network A-Z, 1/2011

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