Implementing an Integrated Product Service Offering Design Method for Complex
Products and Systems
Amir Taabodi
Linköping Studies in Science and Technology Thesis No. 1671
Linköping Studies in Science and Technology Thesis No. 1671
Linköpings universitet 581 83 Linköping
www.liu.se
Over the last decade, manufacturing firms have shown increasing interest to shift from selling physical products to providing solutions for customer needs.
Several concepts, such as the Integrated Product Service Offering (IPSO), have been developed to support these companies. This research sheds additional light on aspects and consequences of applying the SPIPS (Solution Provider through Integrated Product Service development), an IPSO design method for a Complex Product Systems (CoPS) provider through a case study. The research reveals that a CoPS provider could benefit by applying the SPIPS method in terms of improving the environmental performance of CoPS, creating synergy between the SPIPS method and other managerial systems (e.g. Customer Value Management (CVM) and Research & Development (R&D) management) and service-related knowledge integration in product development process
Implementing an Integrated Product Service Offering design method for Complex Products and SystemAmir Taabodi