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Griffin (1997) Wheelright and Clark (1992) Cooper (1993)
• Measure the performance
• Implement more sophisticated formal processes
• Start a product development process with a strategy-setting activity which outlines goals and objectives for the project
• Have more front-end activities
• Drive the product development through specific strategies (start only the right projects)
• Use more multi-functional teams in all types of projects
• Reward teams non-financially both publicly and privately, in multiple ways
• Quickly implement new market research and engineering design tools
• Clear objectives and shared understanding
• Customer focus
• Focus on time-to-market
• Testing and validating designs before hard tooling
• Cross-functional problem solving
• Strong leadership
• Market-driven and customer-focused new product process
• International orientation in product design
• Large pre-development work
• Sharp and early product definition
• Right organizational structure, design and climate
• Top management support
• Market attractiveness drives project selection
• Usage of winner product profile to sharpen project selection
• Emphasis on completeness, consistency, and quality of execution
• Resources in place
• A multistage, disciplined new product game plan
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LEVEL 1:
Receive or leave information
Occasional or repeated contacts to receive or leave information concerning current project status in other departments or leave information from own department.
LEVEL 2:
Give suggestions
Repeated contacts to give suggestions in the project, which is later coordinated by someone else.
LEVEL 3:
Common coordination and checking
Regular contacts for common coordination and checking of project suggestions with participants from two or more departments.
LEVEL 4:
Common generation of ideas and problem solving
Regular contacts for common idea generation and problem solving in the project with participants from two or more departments.
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- Team-building in design work.A larger cross-functional group needs to be set up and the activities need to be well coordinated and planned.
P
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A
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Change Category Order of
change Planned Unplanned
First Developmental Evolutionary
Second Transformational Revolutionary
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Identify important constituencies in the external environment who might impact the nature and scope of change.
Draft the ideal organization.
Train in sociotechnical systems perspective, change process, as well as in new roles.
Form a team which will conduct the sociotechnical analyses and formulate proposals for changes in the system.
Obtain a clear understanding of how the organization currently operates.
Create ideas for redesigning the system.
Designate responsible individuals and create a review system to monitor the implementation
Have the effect been the intended one?
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