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Bleking e Instit ut e of Technology Network relations hip cha ract eristics between co m panies ope rating in the Republic of South Suda n By Price Conrad En yai Supervisors: Oss i P esä m aa Shogo Mloz i February 2013

This research project is submitted in partial fulfillment of the requirements for the award of Masters of Business Administration of Blekinge Institute of Technology

Master’s Th esi s in Business Adm inistrat ion , MBA Programme

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Abstract

This study focuses on issues in interorganizational cooperation to explain network relationships and their effect on company performance in South Sudan. According to the South Sudan National Bureau of Statistics, by June 2010, registered companies in the country were 7,333. Prior to this study, there appeared to be no study done concerning the interorganizational networks in South Sudan. The study builds on the recent studies of relations, selection and motives on organizational performance. The researcher adapted and modified the frameworkofprevious researchers. This study excludes the mediating variable of interorganizational commitment to test directly the constructs of loose and soft, and hard explicit motives; trust and reciprocity, and expected goal congruence and network awareness. The sample consisted of randomly drawn 184 companies in South Sudan. The data was collected in December 2012 using questionnaires and analyzed using SPSS to distil descriptive data and conduct factor analysis. The research objectives are to test the effects on performance of: initial motives; criteria of selecting a partner; influence of trust, and the influence of reciprocity. The research question is: What effect does social capital capitalized from partner goals; selection, and motive have on organizational performance? To achieve the specific objectives of the research, six (6) hypotheses were developed. The study findings are that loose and soft-, and hard partner motives, partner selection and reciprocity had an effect on organizational performance while trust did not. The implications of this study are that companies that are involved in interorganizational networking and seeking to perform need to invest resources of time and money in clarifying their motives; learn from partners; select partners; match mutual goals; keep a database of potential partners; practice reciprocation, and build relationships that rely more on control and legally enforceable contracts. This study has contributed to the response to the main problem of lack of researched studies in interorganizational cooperation with in South Sudan. The study has blazed the trail for further study on the topic of interorganizational cooperation in the country. The specific contribution of the study is that it has confirmed that five of the conceptualized constructs affect organizational performance and trust does not affect performance in the Republic of South Sudan. The study has contributed to obtaining evidence of how these outcomes occur within this setting. Key words: loose and soft- and hard explicit motives, trust, reciprocity, network awareness, expected goal congruence, organizational performance.

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Ack n ow ledgem ents

I express special thanks and appreciation to Ossi Pesämaa (PhD) of Blekinge Institute of Technology for his remarkable guidance and challenging ideas which have helped to shape the clarity of my conceptualization during the course of producing this work. I am exceedingly grateful to Shogo Mlozi (PhD) of Hanken School of Economics, Finland for guiding me through the methodological, theoretical and analytical issues during the course of this research. I acknowledge my brother and mentor Victor Avasi who has commented and helped me to proofread my writings and finally to my lovely wife Crystal Grace for the sacrifice and moral support extended during the period of study and during the production of this work. 54

15) to practice “give and take” as part of being in relationships‰‰‰‰‰‰‰ 16) my partner(s) feel a sense of obligation for doing me favors‰‰‰‰‰‰‰ 17) to return favors in doing business with partners. ‰‰‰‰‰‰‰ PART D. Please assess the extent you agree on following aspects of partnering for your organizational performance? In this section, please mark by an X the response that best corresponds to your own business. The scales range from -3 = Strongly disagree to +3 = Strongly agree D. In considering influences of partnering from the viewpoint of performance it significantly helped us over the last year/years to . . . -3 -2 -1 0 + 1 + 2

+3 18) increase sales ‰‰‰‰‰‰‰ 19) have many new products‰‰‰‰‰‰‰ 20) have new customers ‰‰‰‰‰‰‰ PART E. Please respond to the following questions about yourself and your organization. e _____ yearsGender‰ male ‰ female sition (e.g., CEO, l manager, R ager) ___________Company/Firm ownership status

‰ International ‰Joint venture ‰ Local f employment ., permanent, rary) ___________Location (region) __________ onality (e.g., South ese, Swedish, ) ___________

Company size (number of employees) __________ orking the company ) ___________Company existence (age) in South Sudan (year/months) __________ Finance

‰ Loan ‰ Private

Have you invested in same business/es outside South Sudan? Where?

___________ ___________ THANK YOU FOR YOUR TIME AND PARTICIPATION

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PART A. This part of the survey addresses initial motives before establishing a relationship with a new partner. (Please respond to each question or statement by X-ing the response alternative that best agrees with your own personal opinion). The scale ranges from -3 = Strongly disagree to +3 = Strongly agree A. Before entering a partnership, how well do the following initial motives reflect the need to enter a relationship with a new partner . . . -3 -2 -1 0 +1+2+3 Loose and soft motives  1) to share information and to get connections ‰‰‰‰‰‰‰ 2) to become more familiar with other businesses‰‰‰‰‰‰‰ Hard and explicit motives 3) sharing into new product development costs ‰‰‰‰‰‰‰ 4) to increase the ability to enter new geographical markets‰‰‰‰‰‰‰ 5) to increase the ability to enter new product segments ‰‰‰‰‰‰‰ PART B. Often we call the first meeting the moment of truth, when a relationship is about to be created and contracted. Please determine the relevant criteria when you select a new business partner. (Please respond to each question or statement by X-ing the response alternative that best agrees with your own personal opinion). The scale ranges from -3 = Strongly disagree to +3 = Strongly agree B. Main criteria for selecting a partner reflects my wish to . . . -3 -2 -1 0 +1+2+3 Expected goal congruence  6) select only those who share similar goals ‰‰‰‰‰‰‰ 7) select those who have resources that I do not have ‰‰‰‰‰‰‰ 8) select those with shared understanding of aims in a contract ‰‰‰‰‰‰‰ Network partner awareness 9) develop already established relationships ‰‰‰‰‰‰‰ 10) select partners that I am aware of their potential contribution.‰‰‰‰‰‰‰ PART C. As you are in a formal or social contract, please assess your relationship orientations towards a new partner with regards to your organization's performance? (In the following sections (3-5) please mark an X by the response alternative that best corresponds to your opinion). The scales range from -3 = Unimportant to +3 = Very important C1. In considering trust, I always expect . . . -3 -2 -1 0 + 1 + 2

+3 11) partner(s) to be honest with me ‰‰‰‰‰‰‰ 12) to have confidence in my partner ‰‰‰‰‰‰‰ 13) my partner do not try to take advantage of my relationship‰‰‰‰‰‰‰ C2. In considering reciprocity, I always expect. . . -3 -2 -1 0 + 1 + 2 +3 14) to “call in” favors any time as part of doing business with partners‰‰‰‰‰‰‰4

T able of Conten ts

Abstract ... 2 Acknowledgements ... 3 Table of Contents ... 4 List of Tables ... 5 List of Figures ... 5 List of Abbreviations ... 6 Chapter 1: Introduction ... 7 1.1 Background and Context of the Study ... 7 1.2 Motivation and Rationale ... 7 1.3 Overall Objective ... 8 1.4 Key Terminologies ... 8 1.5 Outline of the Study ... 9 Chapter 2: Theoretical Background and Hypotheses ... 10 2.1 Literature Review ... 10 2.2 Understanding Companies and Networks ... 10 2.2.1 Organizational Performance ... 11 2.3 Loose and Soft Motives ... 12 2.3.1 Loose and Soft Motives and Organizational Performance ... 13 2.4 Hard Explicit Motives ... 13 2.4.1 Hard Explicit Motives and Organizational Performance ... 14 2.5 Expected Goal Congruence ... 15 2.5.1 Expected Goal Congruence and Organizational Performance ... 15 2.6 Network Awareness ... 17 2.6.1 Network Awareness and Organizational Performance ... 18 2.7 Trust ... 19 2.7.1 Trust and Organizational Performance ... 19 2.8 Reciprocity ... 20 2.8.1 Reciprocity and Organizational Performance ... 21 2.9 Conceptual Framework ... 22 Chapter 3: Research Design ... 23 3.1 Quantitative Study ... 23 3.2 Instrument ... 23 3.3 Sampling and Data Collection Design ... 23 3.4 Design of Questionnaire ... 24 3.5 Measurement of Variables ... 25 3.5.1 Measurement of Loose and Soft Motives ... 25 3.5.2 Measurement of Hard Explicit Motives ... 25 3.5.3 Measurement for Expected Goal Congruence ... 26 3.5.4 Measurement of Network Awareness ... 26 3.5.5 Measurement of Trust ... 26 3.5.6 Measurement of Reciprocity ... 26 3.5.7 Measurement of Performance ... 27 3.6 Ethical Considerations ... 27 Chapter 4: Empirical Findings and Analysis ... 28 4.1 Descriptive Results ... 28 4.2 Results of the Model ... 28 4.2.1 Means, Standard Deviations and the Correlations ... 29

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4.2.2 Exploratory Factor Analysis ... 31 4.3 Test of Hypothesis ... 32 4.4 Validity and Reliability ... 33 5.1 Lessons ... 35 Chapter 6: Conclusions and Recommendations ... 38 6.1 Contributions of the Study ... 38 6.2 Implications... 39 6.3 Limitations and Future Research ... 39 References ... 41 Appendix ... 52

List of T ables

Table 1: Sample descriptive (N=184) ... 28 Table 2: Spearman correlation, Means and Standard Deviation (N=184) ... 30 Table 3: Exploratory Factor Analysis ... 31 Table 4: Stepwise regression ... 33 Table 5: Internal reliability of the instrument ... 34

List of Figur es

Figure 1: A model showing hypothesized relationship of constructs ... 22 52

QUESTIONNAIRE FOR INVESTORS Dear Ms/Mr, All enterprises belong to some networks consisting of other enterprises, customers, subcontractors, bankers, their community contacts, families etc. They all have some stake in the companies. Therefore they are called stakeholders. Many companies work with external investors and other partners to raise capital and to obtain financing. They hope to manage and share risks, increase customer knowledge, gain access to a selected markets or search for some other source of value. Herein we refer to such external persons or organizations as “partners”. They benefit the company by investments that may be in terms of money invested, knowledge shared or some other important resource enhancing company operations. In this research project we seek to better understand the challenges of South Sudanese companies related to cooperation and networking. Specifically, we focus on issues related to market operations such as creating and keeping customers in local to global markets, and related risks and uncertainties arising to investors. What arethe company´s risks (think in terms of static, dynamic, inherentor speculative risks) when investing in different destinations? Answers to these questions will enable you as a member of this network to possibly become more successful in managing risks. These issues and questions are in foci of a major comparative research agenda carried out in several countries including Africa, Asia and Europe. Insights gained may also help you as a member of the cooperating destination network. This survey takes about 5-7 minutes to fill out. Most of the questions are standardized and can be filled out very quickly by just sharing your opinion. The result will be presented in local and regionalbusiness papers and other information sources, Chamber of Commerce and other meetings, in international conferences and eventually in academic journals. These sources of image building will also render yourregion good-will over a long time.Thank you, already in beforehand for your contribution in participating in this research activity.

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capitalize on the duality inherent in contracts, rules and procedures. Organization Studies, 28(4), 437-466. Volery, T. (1995). Critical success factors in interfirm cooperation: Skills for success in small and medium enterprises. In Proceedings SCSB 40th World Conference Newcastle (pp. 319- 330). Wang, L., & Kess, P. (2006). Partnering motives and partner selection: Case studies of Finnish distributor relationships in China. International Journal of Physical Distribution & Logistics Management, 36(6), 466–478. doi: 10.1108/09600030610677410 Wang, L. (2011). The Effects of Connectivity and Culture on Foreign Direct Investment Decisions: Empirical Evidence from the International Electricity Industry. World Bank. 2012. De-fragmenting Africa: deepening regional trade integration in goods and services. Washington D.C. The World Bank. http://documents.worldbank.org/curated/en/2012/01/16252822/ (Accessed on Nov. 24, 2012) Yamin S, Gunasekruan A and Mavondo F T (1999), "Relationship Between Generic Strategy, Competitive Advantage and Firm Performance: An Empirical Analysis", Technovation, Vol. 19, No. 8, pp. 507-518. Zand, D. E. 1972. Trust and managerial problem solving. Administrative Science Quarterly. 17(2): 229-239. Zhao, Y., Li, Y., Lee, S. H., & Chen, L. B. (2011). Entrepreneurial orientation, organizational learning, and performance: evidence from China. Entrepreneurship theory and practice, 35(2), 293-317. Zhou, K. Z., & Li, C. B. (2010). How strategic orientations influence the building of dynamic capability in emerging economies. Journal of Business Research, 63(3), 224-231. 6

List of Abbr eviati ons

A Acquaintances CEO Chief Executive Officer DRC Democratic Republic of Congo EFA Exploratory Factor Analysis EU European Union F Friends FDI Foreign Direct Investment H1 Hypothesis 1 H2 Hypothesis 2 H3 Hypothesis 3 H4 Hypothesis 4 H5 Hypothesis 5 H6 Hypothesis 6 IPO Initial Public Offering ISA International Strategic Alliance MBA Masters of Business Administration MNC Multinational Cooperation n Sample Size OP Organizational Performance Qn Question n (where n=1 to 20) R & D Research & Development RCP Reciprocity ROI Return on Investment S Strangers S.D Standard Deviation TRU Trust VC Venture Capital VO Virtual Organization

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Chapter 1: In tr oduction

This study focuses on challenges of foreign companies related to cooperation and networking issues in the context of Africa. This chapter covers a synopsis of the study and acquainting readers with the context in which the study was undertaken. The structure of this thesis is given at the end of this section. 1.1 Background and Context of the Study In 2011 the economy of South Sudan opened up to investment having become the newest nation on earth. This followed the signing of the Comprehensive Peace Agreement in 2005, which brought an end to a decades-long conflict in South Sudan (World Bank, 2012). The country’s economy is attracting foreign investors. According to the South Sudan National Bureau of Statistics, by June 2010 registered companies in the Republic of South Sudan were estimated to be 7,333. They were reported to be in the industries of Agribusiness, Oil and Gas, Manufacturing and Services. International individuals and companies are investing in the South Sudan. No study hitherto has been done to analyze the loose and soft and hard explicit motives of these companies in South Sudan and whether the motives have an effect on organizational performance. It is not clear what role the application of preference transitivity plays in the selection of a local business partner to invest with in South Sudan and how it affects organizational performance. Furthermore it is not clear what opportunities companies in this country avail to interorganizational relations in terms of business prospects that are worth investing in and thus there is no clarity about how expected goal congruence of the companies involved impacts organizational performance. 1.2 Motivation and Rationale It is unclear whether companies in South Sudan coordinate resources and activities better than others and thus strengthen the participating companies and the industry structure (Gulati et al., 1999; Kogut, 1988). It is unclear whether cooperating companies outperform other companies (Ingram and Roberts, 2000). It is not clear yet to what extent interorganizational cooperation is successful in the country as a result of being well matched (Geringer, 1991; Dacin, Hit & Levitas 1997), or because of unclear motives regarding what companies can achieve in these networks. This issue is relevant in a number of ways. Entering into foreign environments means that the investing company’s existing knowledge and capabilities are often not applicable, and the company has to develop new knowledge and capabilities in order to succeed (Johanson & Vahlne, 1977, 1990; McDougall & Oviatt, 1996; Sapienza, Autio, George & Zahra, 2006). This implies that interorganizational trust is low or non-existent prior to two companies cooperating. While networking companies have been shown to perform better (Sampson, 2007; Shipilov, 2006), few studies moreover in other contexts only, examine theoretical models to obtain evidence of how these outcomes occur (Bolland and Wilson, 1994; Lee et al., 2004). While the growth in economic activity is impressive in South Sudan, there is a dearth of studies in the context to document how the emerging relationships develop to maturity and subsequently affect company performance in the market. No survey beyond the official records at the Bureau of Statistics (2010) of South Sudan has been conducted to show the growth in the number of formal businesses to date. In line with Pesämaa et al. (2010), there is no researched study available concerning the relationship between loose and softmotives and hard explicit motives; trust, reciprocity; partner’s selection represented by expected goal congruence and network awareness, and organizational performance within the context of interorganizational networks in the Republic of South Sudan. Hence companies in South Sudan continue to operate without definitive knowledge of how the constructs of loose and soft and hard partner motives; trust, reciprocity; partner’s selection represented by expected goal congruence and network awareness affect organizational performance in South Sudan. Entering new markets in foreign countries means a company is exposed to different uncertainties such as personal, financial, technical and institutional uncertainties. Many of these uncertainties are per se risks (Pesämaa et al., 2013). 50

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These constructs gave the researcher one point to entry an established paradigm of network relationships and its relationship towards performance. The constructs gave the researcher one point to entry an established paradigm of network relationships and its relationship towards performance. This practical quest led this thesis work towards works established in current research. The study is vital and supports knowledge to improve the human condition in the following categories: i)Companies The research will help company management to become more successful in managing risks having been made aware of the factors involved in partner selection and organizational direction. ii) Study applicability in research area (knowledge) The research will add to the body of knowledge as it will reveal new insights into the way in which investors in the Republic of South Sudan relate and cooperate with their partners and other stakeholders. The study provides information which is currently not available. The findings will reveal insights into areas requiring further investigation, which will form a basis for future research. iii)Immediate user The study will help members of the cooperating destination network to get revelation into the interconnectedness of loose and soft and hard partner motives; trust, reciprocity; partner’s selection represented by expected goal congruence and network awareness, and organizational performance in the Republic of South Sudan. iv) Policy implication The study will provide a point reference for policy makers in the Republic of South Sudan to fine tune investor relationships and interorganizational companies’ performance through establishing or modifying investment regulations and guidelines. Given, the input from earlier studies, risks entering foreign markets and the fact network relationship can support transformation of uncertainties to calculated risks this study propose following research question: What effect does social capital capitalized from partner goals, selection and motive have on organizational performance? 1.3 Overall Objective The study seeks to explain howrisk management here defined as a network strategy influences organizational performance in South Sudan. The study empirically approaches challenges of foreign investors in relation to networking and partnership. 1.4 Key Terminologies Loose and soft motives are a company’s drive that guides organizational learning to become familiar with other companies and their business operations (Huggins, 2000; Pesämaa et al., 2010) hard explicit motives are a company’s drive representing concrete aspects of the types of exchanges that companies are seeking in networks and express an embedded ambition to gain control of input sources and what these companies want to know and specify in advance; control of costs, development, and obtaining financing. (Pesämaa et al., 2010).

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Trust is the reliance by one company on another entity based on the other entity’s honor. Trust is the expectation that an exchange partner will not engage in opportunistic behavior, even in the face of countervailing short-term incentives and uncertainty about long-term benefits. (Chiles & McMackin, 1996). Reciprocity is a mutual or cooperative interchange of favors or privileges; responding to a positive action with another positive action, rewarding kind actions. (Pesämaa et al., 2008). Network Awareness is the state of being knowledgeable of interorganizational states and processes: possessing information about the end-goal of the coordination process, what the starting point for coordination is and how to get to the end-goal from the starting point. (Vervest, van Heck, Preiss, & Pau (2004). Expected Goal Congruence refers to the degree to which companies believe that common goals can be achieved, after multiple interactions that help them understand each other’s constraints and opportunities. (Jap, 1999). Organizational Performance is the measure of success of a company in terms of financial health, business operations and organizational effectiveness. (Steer, 1975). 1.5 Outline of the Study The outline of this thesis is as follows: Chapter one introduces the study, its context, motivation and focus. Chapter two gives the theoretical background and hypotheses as captured in the literature review. Chapter three contains the methodology used in this study, detailing the design, measurement tools and data collection procedures. Chapter four contains the empirical findings of the study and analysis in connection to the conceptual framework in section 2.9. Chapter five hosts the discussion of the findings and their implications. Chapter six gives the main conclusions and recommendations of the study. Chapter 7 deals with the limitations of the study as well as the areas of further study. 48

Pesämaa, O., & Hair, J. F. (2008). Cooperative Strategies for Improving the Tourism Industry in Remote Geographic Regions: An Addition to Trust and Commitment Theory with one Key Mediating Construct. Scandinavian Journal of Hospitality and Tourism, 8(1), 48–61. doi: 10.1080/15022250701880695 Pesämaa, O., Hair. J. F. & Jonsson-Kvist. A-K. (2007). When collaboration is difficult: The impact of dependencies and lack of suppliers on small and medium sized firms in a remote area. World Journal of Tourism Small Business Management, 1: 6-11. (lead article). Pesämaa, Ossi, Hair Jr, Joseph Franklin & Haahti, Antti (2010). Motives, Partner Selection and Establishing Trust, Reciprocity and Interorganizational Commitment. International Journal of Tourism Policy. 3:1, s. 62-77 Pesämaa, O. Shoham, A. Wincent, J. & Ruvio, A. (2013), 'How a learning orientation affects drivers of innovativeness and performance in service delivery' Journal of Engineering and Technology Management, vol 30, no. 2, pp. 169-187. Pina-Stranger, A. and Lazega, E. (2011), Bringing Personalized Ties Back in: Their Added Value for Biotech Entrepreneurs and Venture Capitalists Interorganizational Networks. The Sociological Quarterly, 52: 268–292. doi: 10.1111/j.1533-8525.2011.01204.x Podolny, J. M. (1994). ‘Market uncertainty and the social character of economic exchange’. Administrative Science Quarterly, 39, 458–83. Podolny, J. M. (2001). Networks as the Pipes and Prisms of the Market1.American Journal of Sociology, 107(1), 33-60. Poria, Y. (2007). Establishing cooperation between Israel and Poland to save Auschwitz Concentration Camp: globalising the responsibility for the Massacre.International Journal of Tourism Policy, 1(1), 45-57. Richard, P. J., Devinney, T. M., Yip, G. S., & Johnson, G. (2009). Measuring Organizational Performance: Towards Methodological Best Practice. Journal of Management, 35(3), 718– 804. doi: 10.1177/0149206308330560 Ritter, T., Wilkinson, I. F., & Johnston, W. J. (2002). Measuring network competence: some international evidence. Journal of Business & Industrial Marketing, 17(2/3), 119-138. Robbins, P.S. and Coulter, M. (2002), Management, Prentice-Hall, Upper Saddle River, NJ. Roloff, J. (2008). Learning from Multi-Stakeholder Networks: Issue-Focused Stakeholder Management. Journal of Business Ethics, 82(1), 233–250. doi: 10.1007/s10551-007-9573-3 Rosenfeld, S. 1996. Does cooperation enhance competitiveness? Assessing impacts of interfirm collaboration. Research Policy, 25: 247-263. Russo, A. and Vurro, C. (2010), Cross-boundary ambidexterity: Balancing exploration and exploitation in the fuel cell industry. European Management Review, 7: 30–45. doi: 10.1057/emr.2010.2 Sako, M. (1992). Price, quality and trust: Inter-firm relations in Britain and Japan (Vol. 18). Cambridge University Press.

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Ngamassi, L. M., Zhao, K., Maldonado, E., Maitland, C., & Tapia, A. (2010). Exploring Motives for Collaboration within a Humanitarian Inter-Organizational Network. Osborn, R. N., & Hagedoorn, J. (1997). The institutionalization and evolutionary dynamics of interorganizational alliances and networks. Academy of Management Journal, 40(2), 261-278. Osland, G. E., Taylor, C. R., & Zou, S. (2001). Selecting international modes of entry and expansion. Marketing Intelligence & Planning, 19(3), 153-161. O'Toole Jr, L. J. (1983). Interorganizational co-operation and the implementation of labor market training policies: Sweden and the Federal Republic of Germany. Organization Studies, 4(2), 129-150. O’Toole Jr, L. J. (2003). Interorganizational relations in implementation.Handbook of public administration, 234-244. Park, S. H., & Russo, M. V. (1996). When competition eclipses cooperation: An event history analysis of joint venture failure. Management science, 42(6), 875-890. Parkhe, A. 1993. “Messy” research, methodological predispositions, and theory development in international joint ventures. The Academy of Management Review, 18 (2): 227-268. Peng, M.W. (2003). Institutional transitions and strategic choices. Academy of Management Review, 28, 275–296. Pesämaa O., Örtqvist, D. & Hair J. F. (2007). It’s all about trust and loyalty: Partner selection mechanisms in tourism networks. World Journal of Tourism Small Business Management, 1: 55-61. Pesämaa, O, Hair Jr, J. F. & Haahti, A. (2010). Motives, Partner Selection and Establishing Trust Reciprocity and Interorganizational Commitment, International Journal of Tourism Policy, 3 (1): 62-77 Pesämaa, O., & Joseph Jr, F. (2008). Cooperative strategies for improving the tourism industry in remote geographic regions: An addition to trust and commitment theory with one key mediating construct. Scandinavian Journal of Hospitality and Tourism, 8(1), 48-61. Pesämaa, O. & Hair, J. F. (2007). More than friendship is required: An empirical test of cooperative firm strategies. Management Decision, 45 (3): 602-615. Pesämaa, O. (2004:59). Interfirm network content analysis. Working Paper No 2004:59 (Luleå University of Technology: Division of Industrial Organization). Pesämaa, O. (2007b). Againstthe odds: Building interfirm commitment under trying circumstances. Submitted in June 2006 to Journal of General Management. Pesämaa, O. (2007c). The process of interorganizational commitment. Submitted in June 2007 and currently under revision to resubmit to International Journal of Tourism Policy and Research. Pesämaa, O., & Hair Jr, J. F. (2007). More than friendship is required: an empirical test of cooperative firm strategies. Management Decision, 45(3), 602-615. 10

Chapter 2: Theo re tical Ba ck gr ound and Hypotheses

2.1 Literature Review Studies have been conducted in the field of interorganizational networking and its underlying factors to gain a better understanding of its strategic value. Early studies explored the reasons and evolution of the interfirm collaboration (Chandler: 1992; Wilson, 1994; Clarke & Hallsworth, 1994; Castells, 1996; Tidd, Bessant & Pavitt 1997; Kogut, 1988; Narula & Hagedoorn, 1999; Ingram & Roberts, 2000. Later studies examined interorganizational cooperation under globalization (Gulati et al., 1999; Tomkins, 2001; Sydow, 2003; Lee et al., 2004, Shipilov, 2006). The more recent studies have unpacked the role of relational, selection-based and motive-driven constructs on organizational health in the framework of interorganizational networking (Pesämaa, 2007; Lundin, 2007; Poria, 2007; Sampson, 2007; Pesämaa & Hair, 2008; Pesämaa et al., 2010; Moeller 2010; Wang, 2011; Kinduris et al., 2012). Building upon the recent studies the researcher sought to understand the relationship between loose and soft and hard partner motives; trust, reciprocity; partner’s selection represented by expected goal congruence and network awareness, and organizational performance in the setting of a third world country, South Sudan. 2.2 Understanding Companies and Networks A company is an organizational arrangement often involved in interorganizational networks (Pesämaa & Hair, 2008). It is a group of people, with production tools, located in given premises, which, employ people or and/or machinery to transform raw materials into goods and services, and sell them. According to Chandler (1992): “A firm is a legal entity - one that signs contracts with its suppliers, distributors, employees and often customers. It is also an administrative entity, for if there is a division of labor within the firm, or it carries out more than a single activity, a team of managers is needed to coordinate and monitor these different activities. Once established, a firm becomes a pool of learned skills, physical facilities and liquid capital. Finally, ‘for profit’ companies have been and still are the instruments in capitalist economies for the production and distribution of current goods and services and for the planning and allocation for future production and distribution.” (p. 483) The study assigns the meaning of the word ‘company’ to the terms such as enterprise, business, organization, business organization, business enterprise, and business companies. Pesämaa & Hair (2008) observed that companies do not exist and operate in isolation. Instead they work through during the course of conducting business. Cooperation has been established as one strategy that improves companies’ competitiveness (Pesämaa, 2007). Sydow (2003) cited in Moeller (2010) distinguishes between interorganizationalnetworks and cooperation arguingthat there are different definitions of networks. Business networksare differentiated as a special form of cooperation, whereas cooperation is a generic term for different forms of inter-organizational cooperation. Tomkins (2001) differentiated between collaboration: relationships, alliances and networks. A relationship is taken as the bedrock upon which an alliance is formed; a network is more complex and formed from configurations of alliances and relationships that range from intimate partnerships to simply buying and selling on a competitive basis or even just exchanging views and other information. Castells (1996) andTomkins (2001) viewed large corporations as networks in themselves, where they have autonomous subunits, and different parts of a large organisation as having links into different external networks. Tidd et al. (1997) saw an organizational network as consisting of a number of positions or nodes, occupied by companies, business units, universities, governments, customers or other actors, and links or interactions between these nodes. In this study these distinctions were de-emphasized in the interest of pursuing an exploratory study of the subject within the context of South Sudan. Businesses and their autonomous subunits were regarded as the same entity to avoid duplication in the data of the study.

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In South Sudan a company is likely to face a number of challenges that constitute a risk to undertaking foreign investment. Thus interorganizational relationship offers a platform to manage and share risks, increase customer knowledge, gain access to international markets or search for another source of value/important resource enhancing company operations. According to Kinduris et al. (2012) companies form or join networks to reduce costs, increase flexibility, learn and share knowledge, access information and specialized work-force, develop innovations and/or obtain financing from governments or special funds. The study stresses that networking is especially important for small and medium size enterprises. This underscores the importance of interorganizational networking for the survival and viability of companies such as found in South Sudan. Thus the stakeholders in the collaborative networks include other local and international companies, customers, subcontractors, bankers, community contacts, family amongst others, each with its own interests and objectives. Clarke and Hallsworth (1994) suggested that interorganizational networking serves the purpose of establishing a quasi-oligopolistic market for the prevalence of cross-shareholdings among major companies, which makes this a highly networked environment. They state: “The system seems to have developed into a highly controlled and mature market with little evidence of excessive, cut-throat competition between shopping centers, which has translated through to the location of developments (or rather the lack of them) on the ground. This might be viewed with some concern, as a possible affront to competition.” (p. 44). This view is reinforced by Narula and Hagedoorn (1999) according to whom globalization has compelled firms to seek opportunities to cooperate, rather than seek to achieve majority control. They saw the increasing similarity of technologies across countries and cross-fertilization of technology between sectors, and the increasing costs and risks associated with innovation, as leading firms to utilize strategic technology partnership as a first-best option. Thus companies in South Sudan are likely to participate in interorganizational cooperation because of competition concerns, technological advantages and cost optimization, which are compelling motives. In this study, the researcher sought to understand whether organizational performance in the context of a third world country depended on partners’ motives; the fundamentals of social capital (Chung et al., 2000), and partner selection criteria. Specifically the researcher studied relationship between loose and soft partner motives and hard partner motives; trust, reciprocity; partner’s selection represented by expected goal congruence and network awareness, and organizational performance within the context of interorganizational networks. 2.2.1 Organizational Performance As good performance is most likely one of a company’s strategic priorities to pursue (Altinay & Okumus, 2010), it is important to first examine what other studies have to say about organizational performance. According to Gulati et al. (1999); Kogut (1988), Pesämaa et al. (2010) unless conflicts arise leadingto collapse of the network, interorganizational networks coordinate resources and activities better than others and thus strengthen the participating companies and the industry structure. Approximately 70% of interorganizational cooperation effort ends in failure (Park & Russo, 1996; Pesämaa et al., 2010). Most failures are due to partners not being well matched (Geringer, 1991; Dacin et al., 1997), or unclear motives regarding what companies can achieve in these networks Pesämaa et al. (2010). Sampson (2007); Shipilov (2006) and Pesämaa et al. (2010) observe that while networking companies have been shown to perform better, few studies examine theoretical models to obtain evidence of how these outcomes occur (Bolland & Wilson, 1994; Lee et al., 2004). Delaney and Huselid (1996) suggest two ways to assess OP: financial and market performance. Mohr and Spekman (1994), Das and Teng (2003) Richard, Devinney Yip and Johnson (2009) view organizational performance as encompassing (a) financial performance such as: profits; return on assets, and return on investment (b) product market performance such as: sales, and market share, and (c) shareholder return such as: total shareholder return; economic value added. Dickson (1966) and 46

Madhok, A., & Tallman, S.B. (1998). Resources, transactions and rents: Managing value through interfirm collaborative relationships. Organisation Science, 9(3), 326–339. Mael, F.A., Ashforth, B.E., 1992. Alumni and their alma mater: a partial test of the reformulated model of organizational identification. Journal of Organizational Behavior 13 (2), 103–123. Makhija, M. V., & Ganesh, U. (1997). The relationship between control and partner learning in learning-related joint ventures. Organization science, 8(5), 508-527. Mavondo, F. and Rodrigo, E. (2001) ‘The effect of relationship dimensions on interpersonal and IOC in organizations conducting business between Australia and China’, Journal of Business Research, Vol. 52, pp.111–121. McDougall, P. P., & Oviatt, B. M. (1996). New venture internationalization, strategic change, and performance: A follow-up study. Journal of Business Venturing, 11(1), 23-40. McDougall PP, Oviatt BM. 2005. Defining international entrepreneurship and modeling the speed of internationalization. Entrepreneurship Theory and Practice 29(5): 537–554. Meuleman, M., Lockett, A., Manigart, S., & Wright, M. (2010). Partner Selection Decisions in Interfirm Collaborations: The Paradox of Relational Embeddedness. Journal of Management Studies, 47(6). Miller, K. D. (1992). A Framework for Integrated Risk Management in Wang, L. (2011). The Effects of Connectivity and Culture on Foreign Direct Investment Decisions: Empirical Evidence from the International Business. Electricity Industry. Moeller, K. (2010) "Partner selection, partner behavior, and business network performance: An empirical test of cooperative firm strategies. Study on German business networks", Journal of Accounting & Organizational Change, Vol. 6 Iss: 1, pp.27 – 51 Mohr, J., & Spekman, R. (1994). Characteristics of partnership success: partnership attributes, communication behavior, and conflict resolution techniques. Strategic management journal, 15(2), 135-152. Morgan, R. M., &Hunt, S. D. (1994). The commitment-trust theoryofrelationship marketing. the journal of marketing, 20-38. Mowery, D. C., Oxley, J. E., & Silverman, B. S. (1996). Strategic alliances and interfirm knowledge transfer. Strategic management journal, 17, 77-91. Muthusamy, S. K., & White, M. A. (2005). Learning and knowledge transfer in strategic alliances: a social exchange view. Organization Studies, 26(3), 415-441. Narasimhan, R., Narayanan, S., & Srinivasan, R. (2010). Explicating the mediating role of integrative supply management practices in strategic outsourcing: a case study analysis. International Journal of Production Research, 48(2), 379-404. Narula, R., & Hagedoorn, J. (1999). Innovating through strategic alliances: moving towards international partnerships and contractual agreements. Technovation, 19(5), 283-294. NBS - Key Indicators for Southern Sudan. (n.d.). Retrieved November 25, 2012, from http://ssnbs.org/key-indicators-for-southern-su/http://ssnbs.org/key-indicators-for-southern-su

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Jap, S. D., 1999. Pie-expansion efforts: Collaboration processes in buyer–supplier relationships. Journal of Marketing Research 36 (4), 461–475. Jap, S. D., & Ganesan, S. (2000). Control mechanisms and the relationship life cycle: Implications for safeguarding specific investments and developing commitment. Journal of marketing research, 227-245. Jensen, R., & Szulanski, G. (2004). Stickiness and the adaptation of organizational practices in cross-border knowledge transfers. Journal of International Business Studies, 35(6), 508-523. Johanson, J., and Vahlne, E. (1977). The internationalization process of the firm: a model of knowledge development and increasing foreign market commitments. Journal of International Business Studies 8 (1): 23–32. Kandel, E. and Lazear, E. P. (1992). ‘Peer pressure and partnership’. Journal of Political Economy, 100, 801–17. Kang, M., Wu, X., Hong, P., & Park, Y. (2011). Aligning organizational control practices with competitive outsourcing performance. Journal of Business Research. Khanna, T., Gulati, R., & Nohria, N. (1998). The dynamics of learning alliances: competition, cooperation, and relative scope. Strategic management journal,19(3), 193-210. Kinduris, V., & Jucevičius, R. (2012). Benefits of Inter-Organizational Networking in a Context of Globalization. Kogut, B. (1988) ‘Joint ventures: theoretical and empirical perspectives’, Strategic Management Journal, Vol. 9, No. 4, pp.319–332. Kotler, P., Armstrong, G., Brown, L., and Adam, S. (2006) Marketing (7th Edition). Pearson Education Australia/Prentice Hall. Lee, J.M., Miranda, S.M. and Kim, Y.M. (2004) ‘IT outsourcing strategies: universalistic, and configurational explanations of success’, Information Systems Research, Vol. 15, No. 2, pp.110–131. Levine, S., & White, P. E. (1961). Exchange as a conceptual framework for the study of interorganizational relationships. Administrative science quarterly, 583-601. Li, D., Eden, L., Hitt, M. A., & Ireland, R. D. (2008). Friends, acquaintances, or strangers? Partner selection in R&D alliances. Academy Of Management Journal, 51(2), 315-334. Li, D., & Ferreira, M. P. (2008). Partner selection for international strategic alliances in emerging economies. Scandinavian Journal of Management, 24(4), 308-319. Lingyun Wang, Pekka Kess (2006) "Partnering motives and partner selection: Case studies of Finnish distributor relationships in China", International Business Studies, 23(2), 311– 331.Journal of Physical Distribution & Logistics Management, Vol. 36 Iss: 6, pp.466 – 478 Lui, S. S. (2009). The roles of competence trust, formal contract, and time horizon in interorganizational learning. Organization Studies, 30(4), 333-353. Lundin, M. (2007). Explaining cooperation: How resource interdependence, goal congruence, and trust affect joint actions in policy implementation. Journal of Public Administration Research and Theory, 17(4), 651-672. 12

Moeller (2010), give 23 commonly used financial and non-financial criteria that can be interpreted as the partners’ quantitative and qualitative performance measures that need to be evaluated. Ellram (1990, 1991) emphasizes the use offinancial stability and economic performance; managerial, organizational, and cultural criteria. Vickery et al., 1999; Stock, Greis and Kasarda (2000) and Vivek and Ravindran (2009) view measurement of organizational performance in six aspects encompassing financial, and market based indicators. Thanassoulis (1993); Devinney, Yip and Johnson (2009), and Richard et al. (2009) advocate for use of nonparametric techniques as theyrepresent the multidimensional nature of performance in a superior fashion to the traditional parametric alternatives. Tippins and Sohi (2003) proposed OP is measured on relative profitability, return on investment, customer retention, and total sales growth. What they appear to agree on is that organizational performance can be assessed by either financial- or nonfinancial- or both parameters depending on the motivation for measuring performance. An important aspect of interorganizational networking and organizational performance is linked to cooperation with supply companies. Supply though commonly associated with goods involves the outsourcing of goods, services and works as well. The understanding is that the good performance of suppliers supports organizational performance. Traditionally outsourcing has been associated with the pressure for cost reductions Kang, Wu, Hong and Park (2011). In the last twenty five years the objectives of outsourcing have grown to include the goal of seeking sustainable competitive advantage (Hätönen & Eriksson, 2009; ibid). Outsourcing performance includes both cost reduction measures and overall strategic value dimensions (Handley & Benton, 2009; Bengtsson, Haartman & Dabhilkar, 2009; Gilley & Rasheed, 2000; Varadarajan, 2009; Zhou & Li, 2010). According to Yamin, Gunasekruan and Mavondo (1999) and Vivek and Ravindran (2009), the presence of a company in the marketplace and its profit generation over time reflected in its performance. In the shorter time horizon, performance considers operational functions like productivity and efficiency. On the other hand according to Tan, Kannan and Handfield (1998) and Vivek and Ravindran (2009) performance in the long term means higher market share and greater profits for all the companies in the supply chain. The literature on interorganizational networks was silent on what actually goes on in terms of the production process in the local partner company as dictated by its strategic agenda in the post- formalization period of cooperation with a foreign investingpartner company. Itappears that researchers in the field of interorganizational cooperation take it for granted that whether a company is in a network or not it is not different from another company in its operations management to create value. In the light of this gap, this study assumes the generic economic definition of production as a process, the act of creating output, a good or service which has value and contributes to the utility of individuals (Kotler, Armstrong, Brown & Adam, 2006). It involves use of inputs; transforming them; generation of output goods and services and feedback for improvement of the production process. This study explored dimension to tease out the relationship with interorganizational networking and the conceptualized study constructs. 2.3 Loose and Soft Motives Pesämaa et al. (2007, 2010) were of the opinion that partner selection is based on appraisal of the loose and soft cooperative motives. They are necessary for forming networks and influencing how partners are selected (Parkhe, 1993; Volery, 1995; Rosenfeld, 1996; Huggins, 2000; Gounaris, 2005). Learning a local partner’s know-how, knowledge and technology development listed by Glaister and Buckley (1996) and Dong and Glaister (2006), are examples of early reference to loose and soft motives. Huggins (2000) and Pesämaa et al. (2010) regard loose and soft cooperative motives as involving becoming familiar with other companies; representing issues related to business operations. Thus, companies display specific motives and assumptions about partners’ trustworthiness when entering networks. Firms search for partners whom they can trust based on their own hard and loose and soft cooperative motives. According to Elko, Jeffrey, Peter and Keith (2010) there are motives that are natural candidates for partners to couple together. They view knowledge/technology development and market power as motives that are often coupled together and that despite having multiple motives, partners in joint ventures often have similar motives hence, even though partners have multiple motives there might be an incentive for alignment in these cases. In situations where firms have three

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or more motives it can become difficult to align the wishes of partners and find a joint venture deal structure that satisfies the cooperating partners. Businesses in developing economies exhibit self-interest too. Peng (2003) and Zhao et al. (2009), while studying interorganizational networking in the Chinese context, observed that firms were faced with two strategic choices to obtain resources namelyto developcompetitive resources and capabilities in-house and to utilize external sources, such as interorganizational relationships, to obtain needed assets. They argued that managers may rely on external sources of knowledge in the early phase of transitions when they lack managerial expertise to manage uncertainties, and in the face of other institutional constraints. Thus entering into foreign environments means that the investing company’s existing knowledge and capabilities are often not applicable, and the company has to develop new knowledge and capabilities in order to succeed (Johanson & Vahlne, 1977; McDougall & Oviatt, 1996; Sapienza et al., 2006; White, 2005). Mowery, Oxley & Silverman (1996); Grant and Baden-Fuller (2004) and Lui (2009) agreed that an organization acquires and accesses knowledge from a partner to extend its own knowledge base. Szulanski (1996), Szulanski et al. (2004), Lui (2009) acknowledged that learning is often difficult to undertake, as knowledge is sticky to move between partners. There is always the threat that an opportunistic partner may become a competitor through knowledge spillover. (Khanna et al., 1998; Becerra et al., 2008). Loose and soft motives are evident in supplier/company relations too. According to Lui (2009), a supplier possesses specialized knowledge in production which is beyond the buyer’s knowledge domain. A buyer needs to access this knowledge for an efficient production of goods. In addition a supplier possesses knowledge of the market based on its business relationships with other buyers. A buyer can benefit from this knowledge if this is acquired from the supplier and integrated into the buyer’s own knowledge domain. Thus, a buyer needs to access and acquire the knowledge of a supplier. The interest of the buyer is to take the two learning objectives into consideration when designing the governance mechanisms with its supplier. (ibid.). The motives of international stakeholders in seeking business partners in South Sudan are not articulated in literature. 2.3.1 Loose and Soft Motives and Organizational Performance The research of Pesämaa et al. (2010) proposes that stronger awareness of motives and balanced preferences among partners reduces uncertainty. This is due to a partner knowing what to expect and how other partners are likely to perform when the relationship progresses from no interaction to full interaction and is then further locked into a series of commitments. Literature on the formation of interfirm collaborations typicallyassumes that uncertainty leads to the formation of embedded transactions (Chung et al., 2000; Gulati & Gargiulo, 1999; Meuleman et al., 2010). Baum, Rowley and Shipilov (2005) found that organizations’ performance relative to their aspiration levels, determines willingness to bear the risk of collaborating with unfamiliar partners. According to Moeller (2010), there are different performance measures and criteria in cooperation research: one approach to measure cooperation performance is to use intangible, rather than subjective measurement dimensions such as the business partners’ “perceived satisfaction” or “achievement of objectives.” This approach facilitates measurement of loose and soft motives. Pesämaa et al. (2010) found that loose and soft motives had an effect on organizational performance on companies in the US. This is yet to be studied in the case with South Sudan. Accordingly, the researcher proposes: Hypothesis H1: Loose and soft motives has an effect on performance 2.4 Hard Explicit Motives According to Edquist (1997) and Pesämaa et al. (2010), motives reflect the basic need for cooperation to evolve in the first place. Successful companies pursue explicit and conscious motives in their actions and strategies. Pesämaa et al. (2006, 2007b) found that hard cooperation motives (share costs, 44

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development and financing) significantly guide partner selection in the network. According to Baum and Ingram (2002), the existence of interfirms is a response to dependence. They explain that organizations prefer to transact with others of known reputation, and tend to mimic one another, particularly when environmental uncertainty is high. Osborn and Hagedoorn (1997) are of the view that each participant in an interorganizational network may have a clear-cut mission for an alliance or a network, but the intentions of the participants in a given alliance or network may differ widely. Alliances and networks are strategically determined, and they emerge as natural by-products of corporate activity. They show the reach of a firm and the grasp of its limitations. Thus companies acknowledge their limitations by entering relations with complimentary partner companies. In Pesämaa et al. (2010) hard cooperative motives include co-production, co-development and co- financing representing concrete aspects of the types of exchanges that companies are seeking in networks and express an embedded ambition to gain control of input sources; what these companies want to know and specify in advance; control of costs, development, and obtaining financing. Kinduris et al. (2012) shares a similar view. Glaister and Buckley (1996) and Dong and Glaister (2006) discussed motives which later studies built on for entering a partnership. Such motives include risk reduction; economies of scale and/or rationalization; complementary technologies and patents; co- opting or blocking competition; overcoming government-mandated investment or trade barrier; initial international expansion; vertical quasi integration, and drawing on existing fixed marketing establishment. These span the spectrum of hard explicit motives. Organizations that are not profit oriented exhibit hard explicit motives too. According to Ngamassi, Zhao, Maldonado, Maitland and Tapia (2010), two reasons characterize collaboration relationships among members of the Global Symposium community namely, location of operation, and resources. They add that every interorganizational network is clustered into groups of agencies centered on specific needs. Thus in selecting partners, companies search for specific types of companies. According to Berg (2012), companies tend to network with other companies where the interactions are deemed to be beneficial in terms of the loose and soft and hard cooperation motives described in Pesämaa et al. (2010). 2.4.1 Hard Explicit Motives and Organizational Performance Pesämaa et al. (2010)found that loose and soft cooperative motive wasdirectly related to interorganizational commitment which itself is based on promises to exchange as well as the intention to allocate more resources and share more operations with other companies in the network. Thus success is based on a long-term shared future of organizational performance for the networked companies. Again Pesämaa et al. (2010) found that third cooperative motive, directly affects reasons to share costs, product development and financing, which indicates that, in this situation, the company is expecting something in return for it cooperative efforts. Thus, success likely is related to motives involving wanting to get something back. In this study, the realization of partner motives is the goal of interorganizational cooperation and effort. Understanding how such discipline-specific measures load onto the dimensions of organizational performance and the interrelationships between specialist measures is essential to understanding the relationships between multiple organizational actions (Richard et al., 2009). It is a costly and time-consuming process to establish a successful partnership. Both partners need to make more commitment, mutual adaptation, and contribute learning and resources (Wang & Kess, 2006). Extending the definition of Mael and Ashforth (1992), supplier-buyer identification is the perceived oneness of one partner with an organization and the experience of the organization’s successes and failures as one’s own. Corsten, Gruen & Peyinghaus et al. (2011) agreed that supplier-to-buyer identification fosters superior operational performance. It does so by enhancing trust, supplier relation- specific investments, and information exchange. Supplier relation-specific investments and information exchange play different but complementary roles in influencing operational performance. (ibid.). Corsten et al. (2011) found that the perceived oneness of a supplier with a buyer stimulates mutual trust, supplier relation-specific investments and information exchange, which lead to higher operational performance and relational competitive advantage. Pesämaa et al. (2010) found that hard

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