Tolkning vid förmedlade samtal via Bildtelefoni.net
– interaktion och gemensamt meningsskapandeav
Camilla Warnicke
Akademisk avhandling
Avhandling för filosofie doktorsexamen i handikappvetenskap, som kommer att försvaras offentligt
fredagen den 16 juni 2017 kl. 13.00, Hörsal 2, Prismahuset, Örebro universitet
Opponent: Professor Anna-Lena Nilsson Institutt for språk og litteratur, NTNU
Trondheim, Norge
Örebro universitet
Institutionen för hälsovetenskaper 701 82 ÖREBRO
Abstract
Camilla Warnicke (2017): The Interpreting of Relayed Calls through the Service Biltelefoni.net. Studies from the Swedish Institute for Disability Research No. 85 The Swedish Bildtelefoni.net is a service that people who use Swedish Sign Lan-guage (SSL) through a video phone can call in order to get in touch with people who speak through a telephone, or vice versa. In relayed calls via the Swedish video relay service (FBT), the interlocutors have different access to the visual arena and the auditive space. They are also physically separated from each other. An interpreter, working in a studio, enables the interaction across the different media, and the inter-preter is the only person who has direct contact with both users of the service. FBT has been provided in Sweden since 1996, and is administrated by The Swedish Post and Telecom Authority (PTS).
The overall aim of the dissertation is to describe, analyse and discuss partici-pants’ interaction and their joint construction of meaning within FBT. The theoreti-cal and methodologitheoreti-cal frameworks for the dissertation are dialogism and Conversa-tion Analysis (CA). The dissertaConversa-tion is based on twenty-five authentic calls from FBT, recorded during two periods of time: in the years 2009–2010, and in 2013. One stimulated recall is also made with one interpreter, concerning a call from the second collection. The project has been ethically approved by the Swedish Ethical Review Board.
The interaction within FBT is dynamic and dependent on different media, modal-ities, resources, and also related to several conventions specific for the setting. All this influences the interlocutors, their actions as well as the entire activity. This kind of complexity has not previously been studied in the regular service. Analysis of the recordings focuses on the actions and activities of the participants who interact in the FBT, on a moment-to-moment basis. As results of the research, four phenomena are addressed, and presented as papers: I: the organisation of turns; II: the headset as an interactional resource; III: positioning and bimodal mediation with a focus on the interpreter; IV: the co-creation of communicative projects among the interlocutors. A main conclusion of the results is that the interaction is a joint construction of meaning among all of the interlocutors, although, the interpreter has a key function.
Further research of interaction within FBT needs to be conducted, since investi-gations on this institutional interaction are rare despite the fact that this kind of ser-vice is widespread all over the world.
Keywords: Interaction, Dialogism, Conversation Analysis, Interpreting, Sign Language,
Videophone, Multimodality, Creation of Meaning
Camilla Warnicke, School of Health Sciences Örebro University, SE-701 82 Örebro, Sweden, camilla.warnicke@oru.se
