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Social Media and Protest in Algorithmic Societies

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(1)

Social Media and Protest in

Algorithmic Societies

b

Jakob Svensson

Malmö University

(2)

Algorithms on the Agenda

Facebook manually controlling their algorithms (Tufekci, 2015) When firing its trending team  weird outcomes (Thielman, 2016).

Is Amazon is homophobic? (Striphas, 2015)

Is Google is racist? (Allen, 2016)

Microsoft’s chat program Tay (Neff & Nagy, 2016) Gender biases in image search algorithms (Kay et al, 2015) Blacks are not recognized as humans in face-recognition (Sandvig et al, 2016) Twitters trending algorithm has for example been discussed in relation to the Occupy protests (whether Twitter/ their trending algorithm censored OWS)

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the "Algorithmic

Turn"

Urrichio, 2011; Napoli, 2014

Algorithms replace editors (DeVito, 2016) to journalists (van Dalen, 2012), act as information intermediaries (Bozdag, 2013).

Facebook is the number one source of news about government and politics for a majority of the so-called “millennials” (Diakopoulus, 2016). Steiner (2012)  argues that algorithms control financial markets, the music that reaches our ears, and even how we choose a partner.

Algorithms are responsible for selecting the information that reaches us (Gillespie, 2014), which has consequences for the shaping of our social and economic life (Kitchin, 2017).

(4)

the Algorithmic

turn

Algorithmically generated news feeds influence the issues on our agenda and how these issues are framed (Just & Latzer, 2016), which in turn influences our decisions, preferences and even election results (Tufekci, 2015).

(5)

Algorithm?

A modern myth (Barocas et al., 2013), term is sloppily used (Sandvig et al., 2016) and it is expanding (Gurevich 2012), "in front the screen imaginary" (Mansell, 2012)?

Algorithms = problem-solving technologies, calculate in steps (Kowalski 1979)

"arithmos” = number “al-jabr” = calculation

Algorithms as socio-material processes

a) input, the designing/programming (based around problems that need to be solved), which

b) leads to the formulation of one (or several) calculations (sort, filter, rank, profile users, weigh, Bozdag, 2013) which operate in a big-data context,

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the Context

Big data-context: more than its size data that can be searched, aggregated

and triangulated with other sets of data (Shorey and Howard, 2016: 5033). “trace data” (Jungherr et al., 2016)

(7)

the Algorithmic Process / Situation

Input  Calculation 

Output

behind the screen in front of the screen big data

context

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the Algorithmic Process

Algorithmic output is thus biased, not neutral even if the calculation itself is conducted with an allure of detached data speaking for itself

Algorithms embody social norms, values, imaginations, perceptions, rules, processes and are encoded with human intentions that may or may not be fulfilled (they are informed by logics on different levels)

Silicon Valley is “incredibly white and male” (Yarow, 2015) Hacker culture / ethics (Levy, 2010)

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Algorithmic Society?

Algorithmic societies are full of algorithmic processes / situations

Algorithmic societies are societies in which we produce data / leave data behind that can be mined/ calculated for different purposes

But algorithms have to be formulated / engineered. At the core of this are problems that there is a believe that big data calculations /mining (i.e. algorithms) can solve

Who formulates these, how to formulate such problems?

Social media's algorithms seek to project the future / project users needs (on the basis of past behavior/traces) to serve advertisers, informing the business models of the social media companies who owns the algorithms.

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... and activism?

the pessimist's story:

Everything is commercially driven

We don't even know the algorithm, have get to it by "reverse engineering"

By using social media, activists feed the monster and contribute to big/ thick/ trace data that can be

mined to serve the commercial logics of social media The push for updating lead to activism centered

around expressing identities leads to activism that is mostly the expressive and performative

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... and activism?

the optimist's story:

Information spread – not only for the sake of identity negotiation/

expression/ performance, but also for mobilizing, connecting and engaging other groups and networks. A new type of connective action and new forms of activist collectives

(12)

the Battle for the

Bathhouse

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middle class / bohemian bourgeosie / red wine left / green-party strong hold

Values:

of location bound communitys

of being active (proactive rather than reactive)

of connectivity and responsiveness Core-periphery positons:

who engaged/ updated others?

who was updated/ engaged by others Habitus:

Anlimal rights movements, cinema Tellus, student councils/nations, scout movement, artist collectives, belief in change "another world is possible"

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In-group polarisation – filter bubble ≠ deliberation (attract/ mobilise like-minded and mock opponents)

The algorithmic bias towards the popular: stratifying / making clear hierarchies in the group

Bias towards the new

favouring the expressive "I was here" kind of participation – update and show that you were there ("participation capital" Svensson 2014)

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Connection  Information/Communication  Action

Being "mobilisable" – on standby (Amnå & Ekman, 2013) and able/ allowed to mobilise (mobilising capital, Svensson 2014)

bridging – switching – creation of alliances – intermediaries ("connecting and engaging" capital, Svensson 2014)

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Concluding toughts

opportunity structures (Kitchelt / Cammaerts)

 algorithmic opportunities for activists? "algorithmic activism"

data activism (Milan)

data justice (Dencik, 2015, Dencik et al., 2016) techno-politics

cyber detournement – 15 M spain – Twitter maffia Technological awareness – algorithmic literacy

a) crack the algorithm

(18)

Thank you for listening!

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