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SVENSK STANDARD SS-EN ISO 9241-14

Handläggande organ Fastställd Utgåva Sida

Standardiseringsgruppen STG 1999-05-14 1 1 (1+63)

© Copyright SIS. Reproduction in any form without permission is prohibited.

ICS 13.180; 35.180

Standarder kan beställas hos SIS som även lämnar all- männa upplysningar om svensk och utländsk standard.

Postadress: SIS, Box 6455, 113 82 STOCKHOLM Telefon: 08 - 610 30 00. Telefax: 08 - 30 77 57

Upplysningar om sakinnehållet i standarden lämnas av STG.

Telefon: 08 - 13 62 50. Telefax: 08 - 618 61 28 E-post: info@stg.se

Prisgrupp T Tryckt i augusti 1999

Ergonomic requirements for office work with visual display terminals (VDTs) – Part 14: Menu dialogues (ISO 9241-14:1997)

The European Standard EN ISO 9241-14:1999 has the status of a Swedish Standard. This document contains the official English version of EN 9241-14:

1999.

The EN Standard makes reference to ISO 9241-14:

1995. The year shall be :1997.

Swedish Standards corresponding to documents referred to in this Standard are listed in ”Catalogue of Swedish Standards”, issued by SIS. The Cata- logue lists, with reference number and year of Swedish approval, International and European Standards approved as Swedish Standards as well as other Swedish Standards.

Ergonomiska krav på kontors- arbete med bildskärmsterminaler – Del 14: Menydialoger (ISO 9241-14:

1997)

Europastandarden EN 9241-14:1999 gäller som svensk standard. Detta dokument innehåller den officiella engelska versionen av EN 9241-14:1999.

Det europeiska ikraftsättningsdokumentet anger fel årtal. ISO-dokumentet skall vara :1997.

Motsvarigheten och aktualiteten i svensk standard till de publikationer som omnämns i denna stan- dard framgår av ”Katalog över svensk standard”, som ges ut av SIS. I katalogen redovisas interna- tionella och europeiska standarder som fastställts som svenska standarder och övriga gällande svenska standarder.

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EUROPEAN STANDARD NORME EUROPÉENNE EUROPÄISCHE NORM

EN ISO 9241-14

April 1999

ICS 13.180; 35.180

CEN

European Committee for Standardization Comité Européen de Normalisation Europäisches Komitee für Normung

Central Secretariat: rue de Stassart 36, B-1050 BRUSSELS

© 1999 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members

Ref. No. EN ISO 9241-14:1999 E Descriptors: ergonomics, office machines, data processing equipment, text processing, data terminal equipment, display devices,

specifications, operating requirements

English version

Ergonomic requirements for office work with visual display terminals (VDTs) – Part 14: Menu dialogues (ISO 9241-14:1995)

Exigences ergonomiques pour travail de bureau avec terminaux à écrans de visualisation (TEV) – Partie 14: Dialogues de type menu (ISO 9241-14:1995)

This European Standard was approved by CEN on 1999-04-01.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the Central Secretariat or to any CEN member.

This European Standard exists in three official versions (English, French, German).

A version in any other language made by translation under the responsibility of a CEN member into its own language and notified to the Central Secretariat has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and United Kingdom.

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EN ISO 9241-14:1999

Contents

Page

Foreword ... 3

Introduction ... 4

1 Scope ... 6

2 Normative reference ... 7

3 Definitions ... 7

4 Application of ISO 9241-14 ... 10

4.1 Appropriateness of menu dialogues ... 10

4.2 Applying the recommendations ... 11

4.3 Evaluation of products ... 11

5 Menu structure ... 11

5.1 Structuring into levels and menus (overall structure) ... 11

5.2 Grouping options within a menu ... 12

5.3 Sequencing of options within groups ... 13

6 Menu navigation ... 14

6.1 Navigational cues ... 14

6.2 Rapid navigation ... 15

7 Option selection and execution ... 16

7.1 Selection methods ... 16

7.2 Alphanumeric keyboard ... 18

7.3 Function keys ... 20

7.4 Cursor key selection ... 20

7.5 Pointing ... 21

7.6 Voice ... 22

8 Menu presentation ... 23

8.1 Option accessibility and discrimination ... 23

8.2 Placement ... 25

8.3 Text option structure and syntax ... 28

8.4 Graphic option structure and syntax ... 30

8.5 Auditory option structure and syntax ... 20

Annex A (informative) Sample procedure for assessing applicability and adherence ... 32

Annex B (informative) Examples of applying ISO 9241-14 ... 51

Annex C (informative) Bibliography ... 53

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Page 3 EN ISO 9241-14:1999

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EN ISO 9241-14:1999

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Page 5 EN ISO 9241-14:1999

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EN ISO 9241-14:1999

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Page 7 EN ISO 9241-14:1999

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EN ISO 9241-14:1999

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Page 9 EN ISO 9241-14:1999

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