5. Slutsatser
5.6 Fortsatta studier
I denna studie har påverkandefaktorer för att minska användarmotstånd ur interna relationsperspektiv identifierats, beskrivits och analyserats. Min uppfattning är att användarmotstånd är ett problem som har funnits i olika grad i fallföretaget under en längre tid. Därigenom skulle det vara intressant att studera andra införandeprojekt med användarmotstånd för att göra en jämförelse och identifiera likheter och olikheter projekten emellan. En annan intressant studie hade varit att studera användarmotståndet vid flera affärssystemsinföranden där affärssystemen är egenutvecklade, att i studien göra en jämförelse. En sista studie som jag ser hade varit intressant är att analysera användarmotståndet under en införandeprocess där affärssystemet är egenutvecklat ut ett perspektiv med införandeteam och systemutvecklare.
Referenslista
Skriftliga källor
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Zabukovsek, S. & Bobek, S. (2013). TAM-based external factors related to ERP solutions acceptance in organizations. IJISPM - International Journal of Information Systems and Project Management, (4), 25–38.
Muntliga källor
Regionansvarig, Anonym, Sonderande intervju, 2020-01-16, 2020-02-08, 2020-02-16, 2020-04-15, Personlig intervju, Karlstad, 2020-05-06.
Superanvändare, Anonym, Personlig intervju, Karlstad, 2020-05-04. Associate, Anonym, Personlig intervju, Karlstad, 2020-05-05. Senior Associate, Anonym, Personlig intervju, Karlstad, 2020-05-04. Manager, Anonym, Personlig intervju, Karlstad, 2020-05-07.