• No results found

Vi rekommenderar att i framtiden undersöka OI både innan och efter en organisatorisk förändring. Det hade varit fördelaktigt att kunna jämföra medarbetarnas olika grad av OI före och efter den organisatoriska förändringen. Ytterligare förslag till fortsatt forskning är att titta på budget för IK och dess påverkan. Vi forskare, likt praktiker i organisationen, anser att budget kan ha så pass stor påverkan på möjligheterna för utförande och upplevda effekter av IK vilket i sig kan påverka OI i stor utsträckning. Därav anser vi att det krävs en egen studie för budgetens möjliga påverkan på IK och OI.

Referenslista

Ahmed, P. & Rafiq, M. (2003). Internal marketing issues and challenges. European Journal of Marketing, 37(9), ss. 1177-1186.

doi:10.1108/03090560310498813

Barragan, O. & Eidenskog, J. (2020). AB Volvo stoppar samtliga fabriker i Sverige - permitterar 20 000 anställda.

https://www.svt.se/nyheter/lokalt/vast/stopp-i-ab-volvos-samtliga-fabriker-permitterar-alla-20000-anstallda [2020-04-06].

Bartels, J., De Jong, M., Douwes, R. & Pruyn, A. (2006). Organizational identification during a merger: determinants of employees’ expected identification with the new organization.

British Journal of Management, 17(1), ss. 49-67.

doi:10.1111/j.1467-8551.2006.00478.x

Bednar, J., Galvin, B., Ashforth, B. & Hafermalz, E. (2019). Putting Identification in Motion:

A Dynamic View of Organizational Identification. Organization Science, 31(1), ss. 200-222.

doi:10.1287/orsc.2018.1276

Berry, L., Hensel., J. & Burke, M. (1976). Improving Retailer Capability for Effective Consumerism Response, Journal of Retailing, 52(3), ss. 3–14.

Boukis, A., Kaminakis, K., Siampos, A. & Kostopoulus, I. (2015). Linking internal marketing with customer outcomes. Marketing Intelligence & Planning, 33(3), ss. 394-413.

doi:10.1108/MIP-02-2014-0024

Bowers, M. & Martin, C. (2007). Trading places redux: Employees as customers, customers as employees. The Journal of Services Marketing, 21(2), s. 88.

doi:10.1108/08876040710737859

Boyd, G. & Sutherland, M. (2006). Obtaining employee commitment to living the brand of the organization. South African Journal of Business Management, 37(1), ss. 9-20.

BraunAbility (2018). BraunAbility Acquires european Mobility Manufacturer Autoadapt AB.

https://www.braunability.com/us/en/about-us/news.html [2019-12-06].

BraunAbility Europe (2020). Företagsinformation Coronavirus SE 2020-03-11 [internt material]. Stenkullen: BraunAbility Europe.

Brown, A. (2017). Identity work and Organizational Identification. International Journal of Management Reviews, 19(3), ss. 296-317.

doi:10.1111/ijmr.12152

Bryman, A. & Bell, E. (2017). Företagsekonomiska forskningsmetoder. 3. uppl., Stockholm:

Liber.

Catalin, M., Pagalea, A. & Cristea, A. (2014). A holistic approach on internal marketing implementation. Business Management Dynamics, 3(11), ss. 9-17.

Cederblad, J. (2016). Sverige het marknad för fusioner och förvärv.

https://www.svd.se/sverige-het-marknad-for-fusioner-och-forvarv [2020-02-11].

Christensen, L., Engdahl, N., Grääs, C. & Haglund, L. (2016). Marknadsundersökning - en handbok. 4. uppl. Lund: Studentlitteratur.

Dagens Industri (2020). HM masspermitterar personal - berör tusentals medarbetare.

https://www.di.se/nyheter/di-avslojar-hm-masspermitterar-personal-beror-tiotusentals-medarbetare/ [2020-04-06].

Dahlén, M., Lange, F. & Rosengren, S. (2016). Optimal marknadskommunikation. 3. uppl.

Stockholm: Liber.

Dahlqvist, U. & Melin, F. (2010). Varumärken i offentlig tjänst. 1. uppl. Malmö: Liber.

Doane, D. (2018). Applied Statistics in Business and Economics. 6. uppl., New York:

Studentlitteratur.

Dutton, J., Dukerich, J. & Harquail, C. (1994). Organizational Images and Member Identification. Administrative Science Quarterly, 39(2), ss. 239–63.

Edwards, M. (2009). HR, percieved organisational support and organizational identification:

an analysis after organizational formation. Human Resource management Journal, 19(1), ss.

91-115.

doi:10.1111/j.1748-8583.2008.00083.x

Ellemers, N., De Gilder, D. & Haslam, A. (2004). Motivating individuals and groups at work:

a social identity perspective on leadership and group performance. Academy of Management Review, 29(3), ss. 259-478.

doi:10.5465/amr.2004.13670967

Engert, O., Kaetzler, B., Kordestani, K. & Koshy, A. (2019). Communications in mergers:

The glue that holds everything together.

https://www.mckinsey.com/business-functions/organization/our-insights/communications-in-mergers-the-glue-that-holds-everything-together

[2020-02-11].

Erjavec, K., Arsenijević, O. & Starc, J. (2018). Satisfaction with managers’ use of

communication channels and its effect on employee-organisation relationships *. Journal of East European Management Studies, 23(4), ss. 559–578.

doi: 10.5771/0949-6181-2018-4-559

Folkhälsomyndigheten (2020). Antal fall av covid-19.

https://www.folkhalsomyndigheten.se/smittskydd-beredskap/utbrott/aktuella-utbrott/covid-19/aktuellt-epidemiologiskt-lage/ [2020-03-12].

Företagande (2010). Intern marknadsföring: Börja med att sälja in idéerna internt.

https://www.foretagande.se/intern-marknadsforing-borja-med-att-salja-in-ideerna-internt [2019-12-13].

Gallup (u.å.). We perfected the science of employee engagement.

https://www.gallup.com/workplace/229424/employee-engagement.aspx [2020-02-05].

Gherasim, D. & Gherasim, A. (2014). Internal Marketing versus External Marketing.

Economy Transdisciplinarity Cognition, 17(2), ss. 108-113.

Greene, W., Walls, G. & Schrest, L. (1994). Internal marketing: The key to external marketing success. The Journal of Services Marketing, 8(4), s. 5.

doi:10.1108/08876049410070682

Hamzagic, E. (2018). The importance of the organizational identification in forming organizational perception. International Review, 1(1), ss. 31-38.

Homburg, C. & Bucerius, M. (2005). A marketing perspective on mergers and acquisitions:

How marketing integration affects postmerger performance. Journal of Marketing, 69(1), ss.

95-113.

doi:10.1509/jmkg.69.1.95.55510

Huang, Y-T. & Rundle-Thiele, S. (2015). A holistic management tool for measuring internal marketing activities. The Journal of Services Marketing, 29(6), ss. 571-584.

doi: 10.1108/JSM-03-2015-0112

Ingelmo Palomares, M., Navarro, C. & Sanz Lara, J. (2018). Determining factors of success in internal communication management in Spanish companies. Corporate Communications:

An International Journal, 23(3), ss. 405–422.

doi:10.1108/CCIJ-03-2017-0021

Internetstiftelsen (2019). Svenska och internet 2019. Stockholm: Internetstiftelsen.

https://svenskarnaochinternet.se/app/uploads/2019/10/svenskarna-och-internet-2019-a4.pdf [2020-03-23].

Kaplan, R. (2017). Internal marketing and internal branding in the 21st century organization.

IUP Journal of Brand Management, 14(2), ss. 7-22.

Karanika-Murray, M., Duncan, N., Pontes, H. & Griffiths, M. (2015). Organizational identification, work engagement, and job satisfaction. Journal of Managerial Psychology, 30(8), ss. 1019-1033.

doi:10.1108/JMP-11-2013-0359

Knutsson, J. (2018). Fusion och delning av bolag – den ultimata guiden!.

https://www.foretagande.se/affarsutveckling/fusion-och-delning-av-bolag-den-ultimata-guiden [2020-01-31].

Kraus, F., Haumann, T., Ahearne, M. & Wieseke, J. (2015). When sales managers and salespeople disagree in the appreciation for their firm: The phenomenon of organizational identification tension. Journal of Retailing, 91(3), ss. 486-515.

doi:10.1016/j.jretai.2015.03.001

Larsson, Y. (2020) Lista: Här är restriktionerna som gäller i Sverige.

https://www.svt.se/nyheter/inrikes/lista-har-ar-restriktionerna-som-galler-i-sverige [2020-03-31].

LeCompte, M.D. & Goetz, J.P. (1982). Problems of Reliability and Validity in Ethnographic Research, Review of Educational Research, 52(1), ss. 31-60.

Quaratino, L. & Mazzei, A. (2018). Managerial strategies to promote employee brand consistent behavior: The new frontier for brand building strategies. EuroMed Journal of Business, 13(2), 185-200.

doi:10.1108/EMJB-02-2017-0008

Matanda, M. & Ndubisi, N. (2013). Internal marketing, internal branding, and organisational outcomes: The moderating role of perceived goal congruence. Journal of Marketing

Management, 29(9-10), ss. 1030-1055.

Mazzei, A. (2014). Internal communication for employee enablement: Strategies in american and italian companies. Corporate Communications, 19(1), ss. 82-95.

doi:10.1108/CCIJ-08-2012-0060

Mazzei, A. (2010). Promoting active communication behaviours through internal

communication. Corporate Communications: An International Journal, 15(3), ss. 221–234.

doi:10.1108/13563281011068096

Men, L. (2014). Strategic Internal Communication: Transformational Leadership, Communication Channels, and Employee Satisfaction. Management Communication Quarterly, 28(2), ss. 264–284.

doi:10.1177/0893318914524536

Men, L. (2015). The internal communication role of the chief executive officer:

Communication channels, style, and effectiveness. Public Relations Review, 41(4), ss. 461–

471.

doi:10.1016/j.pubrev.2015.06.021

Miles, S. & Mangold, G. (2004). A conceptualization of the employee branding process.

Journal of Relationship Management, 3(2), ss. 65-87.

doi:10.1300/J366v03n02_05

Millar, C., Hind, P. & Magala, S. (2012). Sustainability and the need for change:

organisational change and transformational vision. Journal of Organizational Change Management, 25(4), ss. 489–500.

doi:10.1108/09534811211239272

Mitchell, C. (2002). Selling the brand inside. Harvard Business Review, 80(1), ss. 99-105.

Moberg, K. (2015). Är artikeln peer reviewed?. https://kib.ki.se/whatsup/blog/ar-artikeln-peer-reviewed [2020-05-28].

Morrow, J. (2002). Someone old or someone new? The effects of ceo change on corporate entrepreneurship. New England Journal of Entrepreneurship, 5(2), ss. 21–33.

doi:10.1108/NEJE-05-02-2002-B005

Mukherjee, D., Hanlon, S., Kedia, B. & Srivastava, P. (2012). Organizational identification among global virtual team members. Cross Cultural Management, 19(4), ss. 526-545.

doi:10.1108/13527601211270002

Munir, Z., Othman, A., Shukur, S., Ithnin, R. & Rusdi, S. (2015). Practices of internal marketing in small and medium industry. International Journal of Social Science and Humanity, 5(4), ss. 358-361.

Naude, P., Desai, J. & Murphy, J. (2003). Identifying the determinants of internal marketing orientation. European Journal of Marketing, 37(9), ss. 1205–1220.

doi:10.1108/0390560310486951

Park, J. & Tran, T. (2018). Internal Marketing, Employee Customer‐oriented Behaviors, and Customer Behavioral Responses. Psychology & Marketing, 35(6), ss. 412–426.

doi:10.1002/mar.21095

Rienecker, L. & Stray Jørgensen, P. (2017). Att skriva en bra uppsats. 4. uppl., Stockholm:

Liber.

Riketta, M. (2005). Organizational identification: A meta-analysis. Journal of Vocational Behaviour, 66(2), ss. 358-384.

doi:10.1016/j.jvb.2004.05.005

Sarvadi, P. (2019). Mergers, Acquisitions, and Disruption.

https://www.forbes.com/sites/forbesbooksauthors/2019/10/01/mergers-acquisitions-and-disruption/#659c09aeef54 [2020-02-19].

Sinkovics, R., Sinkovics, N., Lew, Y., Jedin, M. & Zagelmeyer, S. (2015). Antecedents of marketing integration in cross-border mergers and acquisitions. International Marketing Review, 32(1), ss. 2–28.

doi:10.1108/IMR-07-2014-0211

Sprangers, J. (2020). Liseberg permitterar 160 anställda på grund av smittan.

https://www.svt.se/nyheter/lokalt/vast/liseberg-permitterar-anstallda-och-skjuter-pa-premiaren [2020-04-06].

Statens medieråd (2017). Olika typer av reklam.

https://statensmedierad.se/larommedier/kallkritikvemvadvarfor/olikatyperavreklam.427.html [2020-02-19].

Stegaroiu, I. & Talal, M. (2014). The importance of developing internal communication strategy. Valahian Journal of Economic Studies, 5(1), ss. 63-70.

Swahnberg, O. (2020). AB Volvo permitterar 20 000 anställda.

https://www.svd.se/ab-volvo-permitterar-20000-anstallda [2020-04-06].

Thomson, K. & Hecker, L. (2001). Value-adding communication: Innovation in employee communication and internal marketing. Journal of Communication Management, 5(1), ss. 48–

58.

doi:10.1108/13632540110806668

Tkalac Verčič, A. & Pološki Vokić, N. (2017). Engaging employees through internal communication. Public Relations Review, 43(5), ss. 885–893.

doi:10.1016/j.pubrev.2017.04.005

Verghese, A. K. (2017). Internal communication: Practices and implications. SCMS Journal of Indian Management, 14(3), ss. 103-113.

White, C., Vanc, A. & Stafford, G. (2010). Internal Communication, Information Satisfaction, and Sense of Community: The Effect of Personal Influence. Journal of Public Relations Research, 22(1), ss. 65–84.

doi:10.1080/10627260903170985

Wieseke, J., Ahearne, M., Lam, S. K. & van Dick, R. (2009). The Role of Leaders in Internal Marketing. Journal of Marketing, 73(2), ss. 123-145.

doi:10.1509/jmkg.73.2.123

World Health Organization (2020). Statement on the second meeting of the International Health Regulations (2005) Emergency Committe regarding the outbreak of novel coronavirus (2019-nCOV). https://www.who.int/news-room/detail/30-01-2020-statement-on-the-second- meeting-of-the-international-health-regulations-(2005)-emergency-committee-regarding-the-outbreak-of-novel-coronavirus-(2019-ncov) [2020-04-06].

Yokoyama, M. & Sekiguchi, T. (2014). The Use of Social Network Sites in the Workplace: a Case Study in Brazilian Companies. Brazilian Business Review, 11(2), ss. 87–114.

Bilagor

Related documents